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About Us
Gabriella White is a family-owned and operated business, proud to be a leading provider of high-quality outdoor living and indoor furniture solutions. Our company is built on a foundation of dedication, enthusiasm, and a passion for creating beautiful designs that enhance life's best moments.
Job Summary
We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Gabriella White. As a key member of our retail operations team, you will be responsible for leading the operational side of our business and supporting the sales efforts in our stores.
Key Responsibilities
- Operational Leadership
- Facilitate coordination and communication between support functions such as Store Support and Visual.
- Monitor all activities for the prevention of theft and fraud within the store and warehouse areas.
- Financial Management
- Assist in the preparation of the budget, analyze trends, and track gross margin as well as other finance-related tasks.
- Inventory Management
- Assists with annual inventory and periodic cycle count.
- Training and Development
- Assists in the training of new employees serving as Subject Matter Expert (SME) and Visual Ambassador in the showroom.
Requirements
- Three years of experience in design or luxury retail environment minimum required with at least two years in a supervisor role preferred.
- Knowledge of the design industry including knowledge of fabrics and applications and general design practices preferred.
- Excellent written, verbal, and interpersonal communication skills.
- Good computer skills – knowledge of MS Outlook, Excel, and Word required.
- Ability to use general technical equipment such as phone, tablet, iPad, desktop, laptop, etc.
- Problem-solving skills and a positive, professional demeanor are required.
What We Offer
- Competitive health, dental, and vision plans
- 401(k) plan with match after 12 months
- Employee Assistance Program and Chaplain Services to support mental and emotional well-being
- Paid sick, vacation, holidays, and paid parental time
- Monthly incentive and/or bonus opportunities
- Generous Employee Product Purchase discount