Regional Manager

3 weeks ago

Philadelphia, United States FirstService Residential Full time

**Job Overview**:
As a Regional Manager you'll be responsible for managing communities, assisting in training and development of Managers and associates and assists in building and maintaining relationships to aide in the growth of the company.

**Your Responsibilities**:

- Assure that the policies, resolutions and goals of the Board are carried out
- Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
- Provide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of Trustees
- Have general knowledge and understanding of building systems and components
- Be available to be on-call to handle after-hours emergencies
- Follow all policies and procedures of the company and Association
- Assist the Board in preparing an Emergency/Disaster Preparedness Plan, if applicable
- Such other duties and responsibilities as may reasonably be directed and required
- Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports and all Association documents and forms
- Full utilization of all FirstService systems such as Connect, ADP, FirstClass, Avid,
- Accounting systems, Welcome Link, IT Support Helpdesk, where applicable.
- Attend regular training sessions and manager meetings.

**Skills & Qualifications**:

- Minimum of 3+ years of accredited college program or equivalent business experience
- 5+ years of property management experience
- Strong organizational skills
- Strong written and verbal communication skills
- Demonstrated leadership in current or prior roles
- Excellent word processing, mathematics and computer skills required
- Commitment to obtain/continue CPM, PCAM, ARM or AMS designations or equivalent.

**What We Offer**:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

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