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Manager, Event Services

3 months ago

Arlington, United States Design Cuisine Full time

**Manager, Event Services**:
**Job Reference Number**:19385
**Employment Type**:Full-Time**, **Onsite
**Segment**:Dining & Events
**Brand**:Design-Cuisine
**State**:District of Columbia (US-DC)

**The Role at a glance**:
We are looking to add an experienced, motivated event manager to our [Segment] team in [City]. As an event manager, you will have the opportunity to Plans, directs, and coordinates catered events. Assists in the selection of menu items, schedules catering staff, arranges for facilities or equipment, and communicates customer/client needs to the appropriate personnel, directly supporting the needs/goals of the Senior Director of Sales. Develops and maintains catering accounts and client relationships by ensuring customer satisfaction before, during, and after the event.

**What you'll be doing**:

- Ensuring all event information in CaterXpert from the sales team is up to date and fully detailed prior to event/deadlines.
- Review event floorplans, day of supervisor packets, pack lists and rental equipment to ensure all information is current and correctly distributed.
- Responsible for communicating SCG procedures, standards and expectations to all event staff when on-site. They will be responsible for communicating all pertinent event information to the culinary and operations teams and for completing the day of supervisor packet for use on site.
- Assisting in the setup and execution of events
- Ensure that event rentals have scheduled deliveries and pickups that are convenient for specialist or venue manager
- Maintain calendar of events through Outlook and attend all necessary event meetings and conference calls.
- Communicate with sales, culinary and booking staff, as needed, to ensure understanding of menus and client needs
- Responsible for the collection and submission of all payments and deposits as it relates to contracted events. They are responsible for ensuring that these payments are on time and responsible for reviewing the weekly AR report and correcting any discrepancies and/or collecting any late payments.
- Responsible for nimble trouble shooting and determining the best judgment calls when a quick decision needs to be made.
- Managing a staff, holding them accountable for their work and disciplining as needed.
- Follow up with photographer’s post event to request event photos
- Act as first point of contact for general leads and gather as much detailed information as needed
- Process event closeouts on following day of each event
- Send out nightly event reminders to internal staff

**What we're looking for**:

- Must-haves:_
- 2 years of catering/food-beverage and/or administrative/event experience
- Very organized
- Able to work independently and make the right decisions for the business
- Basic PC knowledge and comprehension (Word & Excel)
- Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)
- Excellent communication skills
- Excellent staff management skills
- Nice-to-haves:_
- Bachelor’s Degree in Management

**Where you'll be working**:
TBD by recruiter.

**Our Benefits**:

- Medical (FT Employees)
- Dental
- Vision
- Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
- Discount Program
- Commuter Benefits (Parking and Transit)
- EAP
- 401k
- Sick Time
- Holiday Pay (9 paid holidays)
- Tuition Reimbursement (FT Employees)
- Paid Time Off

**About Design Cuisine**:
Located in the Washington, DC area, Design Cuisine offers catering and business dining services to clients across the city. With our nation’s historic capital as a backdrop, Design Cuisine creates unforgettable dining experiences every day.

**About Elior North America**:
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

**Disclaimer**: This job description can be revised by management as needed.