Community/building Manager

4 weeks ago


Brooklyn, United States GreenDesk Full time

We are looking for a high energy community/building manager for one of our Brooklyn locations You will be the point of contact for the building and will be responsible for ensuring we meet our members' needs. Networking/building relationships with our members is an essential part of this role. You will be in charge of day to day building operations which include but are not limited to the below listed.

Customer Service
- Openly communicate with members regarding their concerns/needs to ensure member satisfaction
- Ensure all are adhering to guidelines in an effort to provide a productive space for all
- Mediate complaints regarding other members who may be violating community guidelines
- Maintain a fair environment for all
- Proactively converse with members about their business and identify networking opportunities

Building Maintenance and Operations
- Daily walk-through of the building, identifying any repairs that may need attention
- Manage workday of onsite cleaning staff
- Basic troubleshooting of HVAC system followed by reporting to HQ of any issues
- Meet with members to assess reported issues and send detailed report to HQ for repairs
- Data entry and maintenance of spreadsheets in order to ensure accurate log of current members
- Following up with outstanding maintenance issues
- Logging incoming packages by scanning into package log system
- Weekly inventory of supplies needed

Sales:

- Facilitating tours of the building during business hours both scheduled and walk-ins
- Following up with prospective clients after tour is completed outlining information discussed on tours
- If needed, negotiate prices with the sales department to meet the needs of the client
- Update CRM as tours are conducted to see where client stands
- Prepare and walk through client with appropriate paperwork to be processed
- Ensure all vacant units are prepared for immediate occupancy
- Assisting current members with upgrading/downgrading their space

We are looking for a team player with the following qualifications:

- Strong written and verbal communication skills
- Strong organization skills with the ability to multitask based on urgency
- Ability to work independently and as a part of a team
- Customer service experience and friendly disposition
- Attention to detail both written and with building issues
- Ability to foster a sense of community among members and grow relationships
- Eager to surpass written job description
- Familiarity with Google Drive

Pay: From $25.00 per hour

**Benefits**:

- Health insurance
- Paid time off

Experience level:

- 2 years

Schedule:

- Monday to Friday

Work Location: In person


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