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![Los Angeles County Metropolitan Transportation Authority](https://media.trabajo.org/img/noimg.jpg)
Principal Community Relations Officer
2 months ago
Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer
Non-Represented EMPLOYMENT OPPORTUNITY
**Bulletin No**: 005031-026
**Job Title**:PRINCIPAL COMMUNITY RELATIONS OFFICER (CONSTRUCTION RELATIONS)
**Specialty**:(CONSTRUCTION RELATIONS)
**Closing Date**:12-JUN-24
**Salary Grade**:H1L
**Salary Range**:$82,867 - $103,584 - $124,280
**External/Internal**:EXTERNAL
**Basic Function**
This position serves as the positive link between Metro, the community, and various stakeholders to create trust and an enduring relationship for Metro; conducts the more complex staff work in connection with community outreach, preparation, and dissemination of informational materials, training, mitigation, and rapid response resolution.
**Example Of Duties**
- Provides high-level liaison work between Metro and Board members, passengers, and external stakeholders, such as elected officials, businesses, and community and special interest groups regarding Metro′s transit services, systems, and programs
- Serves as lead staff in planning, implementing, and managing assigned construction projects and other special projects designed to meet community needs
- Provides guidance and assistance to new or entry-level employees
- Plans and implements, or attends publicity efforts, strategies, and outreach programs to define community needs, obtain their input, gain their support, and promote Metro′s projects, programs, and initiatives
- Meets and confers with Metro staff, external stakeholders, and project contractors to resolve conflicting or divergent opinions and to reach mutually acceptable solutions
- Researches incidents, complaints, and concerns, including difficult and sensitive problems, and interfaces with contractors and management at all levels of the organization to resolve issues
- Recommends strategies to promote Metro′s strategic goals and objectives
- Prepares and makes presentations to management, public officials, community groups, schools and other stakeholders
- Provides support to project management and the department, and inter-department management in Board presentations, community outreach, and in coordinating construction activities and mitigations
- Provides input in creating useful communication tools and methods
- Develops content for collateral material to educate the public on construction activities
- Keeps the community and elected officials informed of construction impacts related to construction projects
- Remains up to date on current and proposed activities and programs, and applicable regulations by attending Board, project, and community meetings
- Prepares correspondence, reports, newsletter, and talking materials, as requested, by management or public officials
- Plans and conducts safety education outreach before and during construction projects
- Coordinates and conducts tours of Metro construction projects
- Provides input for developing budget
- Prepares Request for Proposals (RFPs) for promotional and/or professional services; negotiates and monitors contracts to ensure compliance with project goals
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
**Requirements For Employment**
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
**Education**
- Bachelor's degree in Communications, Journalism, English, Marketing, or a related field
**Experience**
- Five years of relevant experience performing community relations work; some positions in this class may require specialized experience in area of assignment
**Certifications/Licenses/Special Requirements**
- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
- Ability to understand and speak a language other than English may be required for some positions
- Must be willing to be on call and work evenings and weekends
**Preferred Qualifications**
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are **not** intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
- Experience building relationships and communicating with public officials, local opinion leaders, community groups, and other stakeholders
- Experience communicating complex information to non-technical audien