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Night Auditor/front Desk

3 months ago

Elizabethtown, United States Best Western Full time

**Available days are every other Friday and Saturday**:

- Training can be done during the week or every weekend until trained and comfortable. I am urgently looking to fill this position, so getting sufficient training time in is very important.

**The hours are 10pm-6am** (could be 7-8am if interested in more) Extra training hours available on different shifts as well so you are able to learn different things.

**Job duties**:

- Perform night audit duties including checking guests in and out, reconciling accounts, and ensuring accuracy of financial transactions, including cash and credit card transactions
- Provide exceptional guest service by addressing inquiries, resolving complaints, making and editing reservations, and assisting with special requests
- Operate phone system and handle incoming calls professionally and efficiently
- Ensure that the lobby, front desk, and other common areas are clean and maintained
- Assist with breakfast preparation.

**Skills**:

- Dependability
- We have a strict attendance policy. Requests off are usually no problem in advance but you are expected to show up for your scheduled shifts and be on time.
- Strong communication skills to interact with guests and team members effectively
- Excellent customer service skills to provide a positive experience for guests
- Attention to detail to ensure accuracy in financial transactions and guest information
- Ability to multitask and prioritize tasks in a fast-paced environment

We offer:
Possible raises after 90 days based on your evaluation

Holiday pay

Shift coverage bonus

Name drop bonus

Worldwide employee discount within the Best Western chain

**Job Type**: Part-time

Pay: $16.00 - $17.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Night shift
- Overnight shift
- Weekends only

Work setting:

- In-person

Work Location: In person