Community Hub
4 weeks ago
FIGS is looking for a 100% awesome, capable, experienced Community Hub Operations Specialist at our Century City Community Hub. The Community Hub Operations Specialist is responsible for creating a memorable brand experience for customers by ensuring a seamless try on and accurate inventory levels to reach the sales floor efficiently and effortlessly.
**What you'll do**:
- Ensure the FIGS brand and mission is being represented in every aspect of our store sales and operations
- Support sales as a sales leader during high traffic / peak periods
- Oversee all aspects of Community Hub inventory management
- Partner closely with FIGS' Inventory Planning and Fulfillment teams to plan and execute inventory receipts and RTVs
- Lead the stock associates and oversee their daily activities
- Oversee the management of all incoming and outgoing shipments
- Maintain and manage processes that support accurate inventory levels for the store
- Recognize and communicate any variances in inventory levels
- Oversee the process for all returns and damaged or shop worn goods
- Oversee the process for cycle counts and inventory adjustments
- Partner with management, inventory planning, and merchandising to communication inventory and product performance as well as replenishment needs
- Assist with back of house management and inventory organization as required (boxes can weigh 5 - 30 lbs)
- Assist with all systems related to inventory
- Ensure all safety and security procedures are followed and communicate potential issues
- Ensure all policies and procedures are being enforced and met by the staff
**Qualifications**:
- 2+ years retail and inventory experience store
- Action oriented, driving for results and strong time management skills
- Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)
- Strong oral and written communication skills and work well with numbers
- Ability to read and analyze inventory reports
- All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
**Other must haves**:
- Knows how to have fun and boost positive vibes
- Comfortable in a fast-paced, ever changing environment
- Embodies FIGS brand ethos through and through
**FIGS Compensation and Benefits**
- Pay Range_
- At FIGS, your base salary is one part of your total compensation package. This role's hourly range is between $18 and $26. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
- Additional Compensation and Benefits_
- Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Other compensation and benefits offered include:
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more
- _Benefits eligibility is determined by hour requirements and length of service_
**A little bit about us**
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
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