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Student Services Specialist

4 months ago


Glendale, United States Maricopa Community Colleges Full time

**Salary Range**:
$18.48 - $23.12/hourly, DOE

**Grade**:
109

**Work Schedule**:
Monday - Friday, 8am - 5pm; OR Monday - Friday, 9am - 6pm; OR Monday - Friday, 10am - 7pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm

**Work Calendar**:
12 Months

**Maricopa Summary**:
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges

About Us

What's Currently Happening at Maricopa
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona’s Best Employers

**Benefits**:
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

- 20 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- Annual professional development growth funding
- Tuition reimbursement for employees and dependents
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:

- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr** **online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community)

**Job Summary**:
Assists students through proactive academic advisement. Advises students regarding degree and graduation requirements, various certificate programs, university transfer requirements, academic and financial aid probation/suspension status. May evaluate transcripts, equivalency of transfer credit and compute GPA’s. May assist with course registration. Assists students with program planning, educational planning and course selection. Assists students with course placement through interpretation of institutional assessment measures. Maintains student files regarding advisement, educational planning and retention. Participates in cross college collaboration in the process of student development, retention and completion. This position will require on campus work presence.

**Essential Functions**:
10% - Prepares, designs and maintains correspondence, reports, presentations, program materials and documentation

5% - Develop strong proactive relationships with cross college stakeholders to promote student success, retention and completion by participating in committees, preparing and delivering presentations to classrooms, departments, faculty, staff and administrators

5% - Other duties as assigned

**Minimum Qualifications**:
Associate’s Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

High School Diploma (or GED), and three years’ full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

OR

**Desired Qualifications**:

- Bachelor’s degree or higher from an accredited institution
- Previous experience working with or for faculty in a higher education setting.
- One (1) or more years of experience providing academic advising in a college setting within the last 2 years
- One (1) year experience entering records in a student information system (such as PeopleSoft SIS)
- Two (2) or more years’ customer serv