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Dmv Customer Service Generalist, Charlottesville
3 months ago
**Title**: DMV Customer Service Generalist, Charlottesville CSC, Pos. No. 04410
**State Role Title**: Admin & Office Spec III
**Hiring Range**: $36,414 - $40,055
**Pay Band**: 3
**Agency**: Department of Motor Vehicles
**Location**:CHARLOTTESVILLE CSC
**Recruitment Type**: General Public - G
**Job Duties**
Training will be provided to ensure your success along with a competitive salary.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them
**Minimum Qualifications**
- Customer service experience working in a fast-paced environment.
- Experience using a personal computer or other automated systems.
- Excellent oral and written communication skills.
- Flexibility to work M-F and Saturday.
- Strong organizational, time management, problem solving and multitasking skills.
- Must have attention to detail, accuracy, and complete assignments on time.
- Must be at least 21 years old and have a valid VA Driver’s License with a driving record that reflects a sense of responsibility for highway safety and concern for the law.
- Driving record should have a point balance of less than 6 demerit points and no major convictions.
- Experience working in a team or group environment.
- High School diploma or general education degree (GED).
- Can lift 10 - 25 pounds.
**Additional Considerations**
N/A
**Special Instructions**
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT
**Contact Information**
Name: DMV Employment
Phone: (804) 367-0528
Note**: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
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Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer
