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Customer Account Coordinator

3 months ago


Patchogue, United States Siteworks FM LLC Full time

**Benefits**:

- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Vision insurance

We are looking for an experienced Customer Account Coordinator to manage the operational and administrative functions of our client accounts.

**Responsibilities**
- Create & dispatch all work orders
- Improve customer service experience to facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Coordinate daily services with vendors/technicians, facility managers & customers,
- Following up with clients and projects daily and update internal systems accordingly
- Handle job escalations
- Manage all aspects of each job and are responsible for each service provided

**Skills**
- Strong verbal and written communication skills
- Pro-active with the ability to think strategically
- Organized & detail oriented
- Advanced troubleshooting and multi-tasking skills
- Associates degree preferred, or equivalent combination of education and experience will be considered
- Experience working with & managing sub-contractors a plus