Customer Service Representative

23 hours ago


Patchogue, New York, United States Gregory Mehrhoff - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth.

Key Responsibilities
  • Customer Relationship Building: Forge enduring relationships with clients, proactively follow up to ensure continued satisfaction, and employ a customer-centric approach to guide clients through comprehensive insurance options.
  • Business Development: Generate leads, coordinate appointments, and effectively market tailored products and services to meet diverse customer needs, driving business growth and revenue.
  • Communication and Collaboration: Employ exceptional communication skills across all channels, demonstrate a people-centric mindset, and thrive in a dynamic team environment.
What We Offer
  • Competitive Compensation: Salary plus commission/bonus structure to reward your hard work and dedication.
  • Professional Development: Opportunities for career advancement within our agency, including licensing and training programs.
  • Flexible Work Arrangements: Paid time off, flexible hours, and a supportive work environment to help you balance your work and personal life.
Requirements
  • Customer-Focused Mindset: Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional Communication Skills: Exceptional written, verbal, and attentive listening skills to effectively communicate with clients and colleagues.
  • Problem-Solving Abilities: Proactive problem-solving abilities to ensure swift resolutions for customer inquiries.
  • Technical Proficiency: Proficiency in learning and navigating computer functions efficiently.


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