Front Desk Coordinator

3 weeks ago

Santa Barbara, United States Allure Fertility Full time

**About us**

Empower Fertility is a small business in Santa Barbara, CA. We are professional, agile, professional and our goal is to Empower Fertility: Revolutionizing Care with Compassion and Innovation At Empower Fertility, located in the heart of Santa Barbara, we are dedicated to transforming the journey of fertility with advanced, compassionate care. Our clinic stands as a beacon of hope for families exploring fertility options, providing both groundbreaking solutions and a supportive environment. Our approach combines cutting-edge technology with a deeply personal touch, ensuring that every aspect of our care is tailored to meet the unique needs of each family we serve. Our Mission: Empower Fertility is committed to revolutionizing fertility treatments through innovation and empathy. We believe that exceptional care extends beyond clinical excellence to include emotional and psychological support. Our team is passionate about making a significant, positive impact on the lives of our patients, helping them build families and realize dreams. Our Environment: Our clinic is a place where professionalism meets a nurturing atmosphere. We value a culture of empowerment and success, fostering an environment where both staff and patients are encouraged to thrive. While we are serious about providing top-tier fertility care, we also embrace moments of joy and fun, recognizing the importance of a balanced approach to healthcare. Join Our Team: We are looking for individuals who are not only skilled in their respective fields but who also share our passion for making a difference in people’s lives. At Empower Fertility, you’ll find opportunities for professional growth, a supportive team, and the chance to be part of a pioneering approach to fertility care. Why Work With Us: Be part of a team that is at the forefront of fertility medicine. Work in a supportive and uplifting environment where each day brings a new opportunity to impact lives positively. Enjoy a workplace that values balance, wellness, and joy as much as it values professional excellence and outcomes. Empower Fertility is more than a clinic—it’s a place where compassion meets innovation to help dreams of parenthood become reality. Join us in making a profound difference, one family at a time..

Our work environment includes:

- Modern office setting
- Food provided
- Modern office setting
- International workforce
- On-the-job training
- Safe work environment
- Lively atmosphere

**About Empower Fertility**:
At Empower Fertility, we are revolutionizing fertility care with compassion and innovation. Discover where cutting-edge care meets the heart of compassion. For families navigating the path of fertility options, we offer a beacon of hope and innovation. Our advanced treatments are powered by the latest in technology, ensuring you receive top-tier, forward-thinking solutions to your fertility needs. But we believe true care goes beyond the technical; it’s about providing a supportive, understanding touch every step of the way. At Empower Fertility, we are serious about care and foster a culture where fun and professional fulfillment are integral to our success. Join us, and experience the fusion of amazing fertility solutions and unwavering compassionate care.

**Job Summary**:
As the Front Desk Coordinator at Empower Fertility, you will be the first point of contact for our patients, providing a warm, professional welcome, while efficiently managing reception tasks. Your role is crucial in maintaining an organized and friendly environment where patient care is the top priority. As additional medical practices join our facility, you will play a key role in integrating these new practices into our operations, extending your support as a Front Desk Coordinator across multiple practices.

**Responsibilities**:

- Warmly greet patients and visitors, ensuring a positive first impression of Empower Fertility.
- Maintain the cleanliness and organization of the reception area.
- Manage the receipt, sorting, and distribution of mail and deliveries.
- Efficiently maintain and update customer records within our CRM system.
- Act as a superuser on the EMR platform, including scheduling, patient check-ins, and updating patient records.
- Process payments and provide patients with receipts and invoices.
- Manage and print necessary lab requisitions and forms, such as for Natera, IHD, etc.
- Ensure strict adherence to HIPAA compliance and maintain confidentiality at all times.
- Encourage satisfied patients to leave positive reviews.
- Manage supplies for the reception and work closely with the Practice Manager to ensure necessary items are well-stocked.
- Assist in the cleaning and preparation of exam rooms.
- Adapt flexibly to changes in procedures or scheduling as needed.
- Play an integral role in integrating new medical practices and coordinating front desk activities across multiple practices.
- Complete additional front desk duties and support

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