Patient Coordinator Front Desk

3 weeks ago


Santa Barbara, United States Orthopedic Institute of Santa Barbara Full time

Orthopedic Institute of Santa Barbara has an immediate opening for an experienced front desk Patient Coordinator. Applicant must have the ability to take ownership of our first impression with our patients, coordinate all facets of patient service, deliver exceptional customer service experience, be well organized and known to have impeccable follow up. Position is responsible for checking in new and returning patients, posting patient data and information, setting appointments / confirming future appointments and follow up on patient and doctor request. Qualified individual must posses phone etiquette, general computer skills, EMR knowledge, have a general understanding of insurance benefits, collection of monies from patients, an obtaining patient authorizations. Must be congenial and work effectively in a team environment, position reports to the Clinic Manager. Excellent benefits, salary depends on experience.

**Experience Qualifications**
- 3+ years of experience in medical office setting
- Computer literate in Word, Excel and medical EMR programs (willing to train in EMR)
- Strong written and verbal communication skills
- Bilingual in Spanish
- Demonstrate a can-do attitude pushing yourself to excellence and better processes and procedures
- Ensure strict confidentially of patient records and HIPPA compliance
- Community College or greater degree (not necessary but a plus)

**Compensation and Benefits**
- Compensation DOE
- Full time position
- Two weeks paid PTO, plus standard holidays off
- Health Benefits
- 401K plan

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Medical specialties:

- Medical-Surgical
- Orthopedics
- Sports Medicine
- Surgery

Schedule:

- Monday to Friday

Work Location: In person



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