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Front Desk

1 month ago

Santa Barbara, United States Santa Barbara Orthopedic Assc Inc Full time

**Benefits**:

- 401(k)
- Free uniforms
- Health insurance
- Paid time off

We are a medical office located in Santa Barbara seeking a full-time Front Desk Lead with billing experience. The successful applicant will be an energetic team player able to interact with all existing staff members in a fast-paced environment. Applicant must be reliable, punctual, organized, computer literate and able to multitask and problem solve. Responsibilities include but are not limited to the follow:
ESSENTIAL FUNCTIONS:

- Greet patients and visitors with a friendly smile, in a prompt, courteous and helpful manner
- Check in patients, verify and update each patients' demographic and insurance information in the medical record
- Understand the patients’ financial responsibilities at time-of-service and collect any co-pays, deductibles, balances, or any prepays owed
- Coordinate the registration process, forms and kiosk information and help manage patient flow through the clinical site
- Be aware of the waiting room, update patients as needed and ensure all patients are accounted for throughout the day
- Maintain neatness of workstation and waiting room area
- Answer incoming calls and route appropriately as needed
- Process a wide variety of forms and digital information including, but not limited to, patient information sheets, referrals, charge slips, records, provider's orders, test results, and medical history examinations
- Confirm upcoming patient appointments
- Preform authorizations
- Schedule follow-up appointment for patients as needed
- Confirm patient appointment using our software
- Total out your receipts each day in our software
- Work with and under the direction of our Billing Manager daily

Professional Responsibilities:

- Observe the written and unwritten policies and procedure set forth by the group
- Represent the company and the physicians in a positive and professional manner at all times
- Maintain strict confidentiality at all times

Job Qualifications:

- Desire to work in a fast-paced environment
- Able to multi-task different responsibilities without losing attention to detail
- Demonstrate persistence in overcoming and removing obstacles that impact goal achievement
- Proactively approach assignments with a view to achieve the desired end results
- Have a professional approach to work including communication, dress and collaborative relationships
- Spanish speaker a plus

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