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Front-desk Representative

2 months ago

Wayne, United States Princeton Radiology Associates Full time

**Front-Desk Representative - Full-Time**

**Excellent Benefits and Highly Competitive Compensation**

Great opportunity to join our expanding practice and be part of our commitment to bringing empathy, compassion and a remarkable imaging experience to the communities we serve Princeton Radiology Associates is a physician group practice providing diagnostic imaging services at ten imaging centers and two hospitals in New Jersey.

Princeton Radiology Associates is currently seeking a full-time Patient Services Representative to work in our outpatient imaging facility in Wayne.

**Summary of Position**:
The Patient Services Representative is responsible for is responsible greeting patients and families, collecting demographic and insurance information, walk-in scheduling, and performing any other duties necessary to provide efficient, timely services to the patients, their families, and providers.

**Responsibilities**:

- Greet patient and ascertain their needs in a professional and courteous manner.
- Accurately registers patient demographic information.
- Promptly obtain and verify patient insurance.
- Advise patient of their financial obligations and collects appropriate amount.
- Interpret provider orders ensuring an appropriate ICD-10 code has been assigned and accurately reflects the clinical history as indicated by the provider.
- Prepare and process all registration documents.
- Record incoming films and CDs.
- Maintain appearance of waiting area.
- Promptly answer phone calls within the established customer service guidelines.
- Schedule walk-in patients.
- Assist with additional duties as needed.

**Qualifications**:

- High School Diploma or GED required.
- Two years of medical office work experience preferred.
- Must be able to work: Monday-Friday 9:30am-6:00pm with a rotating Saturday 7:00am-12:00pm.
- Demonstrated proficiency with computer technology.
- Ability to handle multiple tasks on a timely basis and work in a team environment.
- Excellent verbal and written communication skills.
- Demonstrated ability to speak effectively and present a pleasant, profession demeanor/image during telephone conversations or in person.
- Adherence to follow established procedures and make sound decisions based on those procedures.
- Ability to handle sensitive and confidential information according to policy.

Princeton Radiology offers competitive compensation with a comprehensive benefits package, featuring health, dental & vision insurance, company-paid life and long-term disability insurance, generous PTO (increases with years of service), sick time and 401k profit sharing plan with company match and profit-sharing contribution.

We regret we are unable to respond to each resume received. Only those selected for an interview will be contacted. No phone calls or agencies please.

Princeton Radiology Associates is an Equal Opportunity Employer.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Rotating weekends

Application Question(s):

- Are you able to work Monday-Friday 9:30am-6:00pm with a rotating Saturday 7:00am-12:00pm as stated under qualifications?

**Education**:

- High school or equivalent (required)

**Experience**:

- medical office work: 2 years (preferred)

Work Location: In person