Customer Service Representative

4 weeks ago

Fort Wayne, United States Spherion Full time

Spherion is hiring a Customer Service Representative for our client in Fort Wayne, IN

Schedule: Monday-Friday 8AM-5PM
Pay: ranges from $17-$21/HR based on experience

Responsibilities:
The Customer Service Representative's primary responsibility is to support our customers and sales.

-Answer the phone and front door
-Set up new customers in Max and Peachtree
-Update pricing in Max per sales request for all customer bases
-Prepare customs documentation and communicate with customers on shipping products.
-Process all credit card transactions.
-Respond to customers request and direct, if needed, to appropriate Employee.
-Check all incoming emails.
-Print purchase orders and verify for accuracy (price, terms, part number, etc.) and put into review folders depending on department.
-Review and update all customer portals.
-Enter orders into Max when you receive PO's back from department heads.
-Print labels per requirements of the customer when needed.
-Send ASN's to appropriate customers when needed.
-Prepare and send proforma invoices as needed.
-Invoice all shipments for the day.
-Prepare PO packet and file while maintaining a clearly organized and clean workspace.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Excellent communication skills
-Excellent customer service skills

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
-Must have experience with Microsoft word and excel.
-No degree required.
-Resumes required.

Apply Today

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

The Customer Service Representative's primary responsibility is to support our customers and sales.-Answer the phone and front door-Set up new customers in Max and Peachtree-Update pricing in Max per sales request for all customer bases-Prepare customs documentation and communicate with customers on shipping products. -Process all credit card transactions.-Respond to customers request and direct, if needed, to appropriate Employee. -Check all incoming emails. -Print purchase orders and verify for accuracy (price, terms, part number, etc.) and put into review folders depending on department. -Review and update all customer portals. -Enter orders into Max when you receive PO's back from department heads. -Print labels per requirements of the customer when needed. -Send ASN's to appropriate customers when needed. -Prepare and send proforma invoices as needed. -Invoice all shipments for the day.-Prepare PO packet and file while maintaining a clearly organized and clean workspace.

experience

1-4 years

skills

-Excellent communication skills-Excellent customer service skills

qualifications

-Must have experience with Microsoft word and excel.-No degree required. -Resumes required.

education

No Degree Required

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