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Patient Support Specialist

4 months ago

Brooklyn, United States Anchor Health Home Care Full time

_At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members._ Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among clinicians, patients, and families within our community. We firmly believe that in order to effectively address the evolving needs of our community, we must remain adaptable to ensure the delivery of exceptional care to both our pediatric and geriatric community members.

**Patient Support Specialist Qualifications and Experience**:

- Superior customer service and strong communication skills (written and verbal)
- Highly detail oriented
- Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training software systems
- Ability to prioritize and handle multiple tasks
- Remain composed, professional with a positive attitude under pressure and excel in time management
- Multi-task and handle competing priorities
- Manage projects by establishing objectives, milestones, and creating presentations or other documents
- Ability to work autonomously is critical, a self-starter with the capacity to work efficiently and independently yet collaboratively
- Ability to travel to patient's homes for visits 25-50% of the time
- Healthcare experience preferred, homecare experience a plus
- Bilingual English / Spanish preferred
- **Bachelor's Degree REQUIRED**

**Case Manager/Service Coordinator Benefits**:

- Competitive salary - $25-$27/hour according to experience
- Team environment
- Weekly paychecks
- Direct deposit
- Opportunity for growth
- Comprehensive benefits package including medical and paid-time-off (for vacation, sick, and legal holidays)
- And much more

Pay: $25.00 - $27.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Experience level:

- 2 years

Schedule:

- 8 hour shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)

Ability to Commute:

- Brooklyn, NY 11206 (required)

Willingness to travel:

- 25% (required)

Work Location: In person