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Customer Service Representative

4 months ago

Temecula, United States AQH Full time

**Customer Service Representative Duties & Responsibilities**:

- Provide accurate and valid information for the customers
- Handle questions, complaints, and returns and find appropriate solutions quickly
- Keep records of customer interaction and process received files.
- Follow communication procedures and policies.
- Think, answer, and respond quickly to resolve customer issues and questions about products and services
- Retain a polite and professional voice and manner at all times

**Customer Service Representative Requirements**:

- High school diploma or equivalent
- Proven customer support experience
- Ability to handle a lot of incoming calls with great accuracy
- Knowledge of CRM systems and practices
- Customer-oriented and passionate about helping others
- Ability to respond quickly to different requests and characters
- Excellent multi-tasking and organizational skills