Logistics and Fulfillment Assistant Manager

2 weeks ago

Lincolnwood, United States DoorDash USA Full time

**About the Team**:
We're looking for an experienced operations specialist, to join the leadership team of a DoorDash fulfillment warehouse focused on last mile fulfillment. This role leads in a new and emerging business line
- creative problem solving, flexibility, and willingness to experiment and scale will be keys to success.

**About the Role**:
This is a newly created role supporting logistics and fulfillment operations and leading a team of employees at a DoorDash fulfillment warehouse. This role will be part of the onsite warehouse leadership team, reporting to an onsite Logistics and Fulfillment Manager. The goal of this role is to ensure we are building and scaling our team and operations to support a new and emerging business line in close partnership with the Logistics and Fulfillment Manager.

**You're excited about this opportunity because you will**:

- **Lead**: You will recruit, manage, and retain a high-performing team of hourly Shift Leads and Operations Associates (30+ reports), build a positive team culture, promote employee engagement, and be accountable for operational results in partnership with your site leadership team.
- **Oversee**: You will oversee the day-to-day outcomes for your team within the warehouse facility, ensuring all processes run smoothly, effectively, and safely, while iterating and driving experimentation to improve processes, bringing your team along.
- **Strategize**: You'll strategize with the leadership team on resource allocation and efficient workflows, use data to identify pain-points or inefficiencies, develop and execute warehouse process improvement projects to improve operations and employee experience.
- **Delight Customers**: Working with the site leadership team and central teams, you'll ensure your site offers the best experience to customers, including Merchant Partners and end recipients, on every order handled, while providing your team with the necessary tools, resources, and support to achieve these customer delight goals.

**We're excited about you because**:

- **You approach problems with a fresh perspective**, looking for solutions while remaining open to different ways of thinking.
- **You excel in productive environments** where rapid change and continuous learning are embraced, navigating with confidence.
- You are and comfortable with operational changes, embracing speed and can your team up to speed with changes to the business.
- **You are tenacious and committed **to achieving success, putting in the necessary effort to overcome challenges.
- **You have experience of at least** 1 year of managing and guiding teams.
- **You take ownership** and responsibility, doing what it takes to support a 24/7 business across multiple shifts.
- You have at least 3 years of relevant experience in Operations, Fulfillment, Last-Mile Logistics, or Manufacturing.
- You are available to provide support during late nights and weekends, as needs dictate.

**Compensation**:
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

**About DoorDash**:
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

**Our Commitment to Diversity and Inclusion**:
We're committed to growing and empowering a more inclusive community withi

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