![Hot Topic, Inc.](https://media.trabajo.org/img/noimg.jpg)
Retail Assistant Manager
5 days ago
''
**JOB ACCOUNTABILITY**
CUSTOMER EXPERIENCE MANAGER STORE OPERATIONS
**Title Department**
**OVERVIEW**
Directs and leads the store to achieve the store objectives with regards to customer experience, sales and profit, team staffing, training, development and accountability. Reports to District Manager.
**ACCOUNTABILITIES**
**LEADERSHIP**
**Customer Experience**
Leads the team in building lifelong relationships with our customer, the #1 priority
Strives to exceed internal and external customer expectations
Provides current fandom knowledge and information to employees and customers
Shows genuine interest in providing a haven where one of a kind fans join for nurture, fandom and fun
Ensures that all employees are properly trained, developed and are utilizing their skills to meet the customer’s needs
Stays connected through applicable platforms (social media opportunities, HT App, clientelling, etc.)
**Management**
“Agent of change”; promotes, owns, and celebrates the new
Demonstrates the 5 Basic Management Skills
Creates a team environment which fosters loyalty
Makes decisions in the best interest of the customer (both internal and external)
Provides clear and effective direction to the team
Takes responsibility for own performance and that of the team while consistently meeting commitments
**STORE SALES AND SHRINK RESULTS**
**Drive for Results**
Pursues sales opportunities with a sense of urgency, anticipates and overcomes obstacles, and follows through effectively
Embraces new technology knowing it improves efficiency, productivity, increases customer’s options and the quality of their experience
Maximizes use of all available Omni Channels; Ensures that all employees are trained, developed, and utilizing skills to meet the customer’s needs
Utilize available tools to identify sales opportunities to improve customer experience and increase sales volume
Manage store shrink within the Company guidelines and shrink goals
Manages store payroll hours within the Company guidelines to optimize customer experience
Delegates effectively utilizing other’s strengths
Stays focused on goals, knows what outcome is expected, and leads team to achieve
**Operations**
Understands, complies, and educates store team members on company policies and procedures
Properly controls supply ownership, spending only as needed
Maintains all required paperwork and reporting administration in an organized manner
Establishes realistic and specific plans that will meet company objectives and deadlines
Complies with and educates staff on all loss prevention policies and procedures
Manages cash over/shorts
Aware of external factors affecting business (school schedules, mall event) and staffs appropriately and within budget
**Merchandise Presentation**
Demonstrates good judgment and follow through in the implementation of Company visual standards
Ensures that store is merchandised using planogram as a guide
Maintains housekeeping standards; sales floor and backroom
Implements all promotional guidelines in a timely manner
**JOB ACCOUNTABILITY**
**ACCOUNTABILITIES**
**Guides & Develops Others**
Owns the customer experience by identifying, recruiting, and building a happy, positive, and optimistic team
Identifies performance objectives, coaches, and develops employees to achieve goals
Provides timely and effective feedback on performance
Completes thorough performance evaluations
Encourages employee ownership for performance and development, recognizes and rewards performance that exceeds expectations
Mentors employees on career goals and roadmap
**REQUIREMENTS**
**_Experience & Education **_
- **_** Minimum 1-2 year of retail store management experience
Previous customer service experience
Minimum of high school graduate or GED equivalent; college degree a plus
**_Competencies & Skills **_
- **_** Demonstrate excellent leadership, time management, and customer service skills
Excellent verbal and written communication skills
“Can do” attitude and a team player
Flexible and adaptive to environment, changes, challenges, job duties and work schedules
Inquisitiveness and open mind regarding pop culture and trends
- _Physical Requirements _* _(with or without reasonable accommodation) _
Able to stand and walk around during scheduled hours
Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, etc.
Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc.
Able to remain calm and focused under pressure
**Job Type**: Part-time
Pay: From $14.50 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
-
-
Assistant Store Manager
1 month ago
Lincolnwood, United States Extra Space Storage Full timeWill work between multiple stores in the district. This location is closed on Sundays. Day shift only: Office closes at 6 pm. Pay range: $17 to $18.50 per hour. As an Assistant Store Manager, you will have the opportunity to be part of a diverse team Store Manager, Assistant Store Manager, Retail Sales, Sales Associate, Retail Associate, Manager
-
Retail Outlet Coordinator
4 weeks ago
Lincolnwood, United States The Room Place Full time**Retail Outlet Coordinator** Are you ready to take on a dynamic role that combines the responsibilities of a Visual Display Coordinator and a Retail Warehouse Associate? Join our team at The RoomPlace as a Retail Outlet Coordinator and play a vital role in ensuring effective inventory management, maintaining an organized warehouse, showcasing our...
-
Accountant
1 week ago
Lincolnwood, United States HR Manager Full timeJob DescriptionJob DescriptionAccountant – Lincolnwood, IL$65,000 to $75,000/Annually plus bonus and full benefits!Hybrid schedule!Overview:We are a dynamic, growing, and fiscally strong accounting firm located in Lincolnwood, IL and are seeking a detail-oriented and experienced Accountant to join our team! The ideal candidate will be responsible for...
-
Retail Outlet Coordinator
4 weeks ago
Lincolnwood, United States The Room Place Full timeJob DescriptionJob DescriptionRetail Outlet CoordinatorAre you ready to take on a dynamic role that combines the responsibilities of a Visual Display Coordinator and a Retail Warehouse Associate? Join our team at The RoomPlace as a Retail Outlet Coordinator and play a vital role in ensuring effective inventory management, maintaining an organized warehouse,...
-
Assistant Store Manager
1 month ago
Lincolnwood, Illinois, United States Circle K Full timeStore : 7201 N Cicero Ave, Lincolnwood, Illinois 60712Availability - Shift/Days Flexible AvailabilityAssistant ManagerWe want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.As an assistant manager, you will enjoy:Medical,...
-
Part-time Assistant Manager
2 weeks ago
Lincolnwood, United States LIDS Full time**Generate Sales** - Produce sales gains, by providing customer service. - To meet or exceed Company Objectives in all individual statistics. - Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives. - Adhere...
-
Medical Assistant/vaccination
4 weeks ago
Lincolnwood, United States Vax Concierge IL Full timeJob Overview: **We are seeking dedicated individuals to join our team as Medical Assistant/Vaccinator. As a Vaccinator, you will play a crucial role in administering vaccines and providing essential healthcare services to the community.** **Duties**: - Administer vaccines following proper protocols and guidelines - Maintain accurate records of vaccines...
-
Shift Manager
4 weeks ago
Lincolnwood, United States Joinfiveguys Full time**Shift Manager** **COMPANY:** Five Guys Enterprises **REQ #:** SHIFT005526 **STATUS:** Full Time **LOCATION:** 3315 W Touhy Ave, Lincolnwood, IL 60712 Share This Page AddThis Sharing Buttons Summary: Shift Managers are trained to perform all of the duties performed by the Crew Members and Shift Leaders, with additional responsibility for directing the...
-
Showroom Merchandising Manager
2 weeks ago
Lincolnwood, United States The Airoom Companies Full time**Showroom Merchandising Manager** Chicagoland’s premier design/build renovation company, Airoom, is seeking an experienced merchandiser with 10+ years of experience managing daily showroom and selection center operations, product vignettes and displays, product line ups, SKU and trend analysis, manufacturer relationships; and onsite and offsite training...
-
External Manager in Training
1 month ago
Lincolnwood, Illinois, United States Circle K Full timeHeartland BU - Region 04 - Market 01: 7201 N Cicero Ave, Lincolnwood, Illinois 60712Availability - Shift/DaysFlexible AvailabilityMinimum QualificationsThe minimum qualifications for a Store Manager are:High School diploma or GED preferred.Experience in retail sales preferred.Experience to perform the essential duties, responsibilities and working in the...
-
Logistics and Fulfillment Assistant Manager
3 weeks ago
Lincolnwood, United States DoorDash USA Full time**About the Team**: We're looking for an experienced operations specialist, to join the leadership team of a DoorDash fulfillment warehouse focused on last mile fulfillment. This role leads in a new and emerging business line - creative problem solving, flexibility, and willingness to experiment and scale will be keys to success. **About the Role**: This is...
-
Office Assistant
3 weeks ago
Lincolnwood, United States Serene Holdings Full timeOffice Assistant **About Us** Serene Holdings is a Real Estate Holding company located in Lincolnwood, IL. We are dedicated to providing exceptional service to our clients and fostering a collaborative work culture. Job Overview We are seeking a detail-oriented and organized Office Assistant to join our team. The Office Assistant will be responsible for...
-
Account Manager
4 weeks ago
Lincolnwood, United States Patrick Zeunik - State Farm Agent Full time**Position Overview**: Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter...
-
Accounting Assistant
3 weeks ago
Lincolnwood, United States Serene Holdings Full time**About us** Serene Holdings is a small business in Lincolnwood, IL. We are professional and supportive. **Duties**: - Perform data entry and account reconciliations to ensure accuracy - Utilize double-entry bookkeeping principles to maintain accurate financial records - Enter financial data into accounting software systems - Monitor and manage accounts...
-
Assistant Director of Music
3 weeks ago
Lincolnwood, United States Assyrian Cultural Foundation Full timeThe Assyrian Cultural Foundation (ACF) is a non-profit organization inspired by Assyrian heritage, serving as a bridge between traditions and different generations in the hopes of building a stronger, more connected community through our various programs. ACF is seeking an Assistant Director of Music who is outgoing, passionate, and experienced in the field...
-
Legal Administrative Assistant
4 weeks ago
Lincolnwood, United States Concerto Renal Services Llc Full timeLegal Administrative Assistant **Reports to**: Executive Vice President & General Counsel **Overview**: As the Legal Administrative Assistant, you will provide comprehensive administrative support to Concerto’s legal team. You thrive in an environment where no two days are ever the same. You’re naturally meticulous, highly organized, adaptable, and...
-
Office Manager
4 weeks ago
Lincolnwood, United States Adar, Inc. Full time**Job Title**: Office Manager **Location**: Lincolnwood, Il **Position Type**: Full-Time **About us**: Rhodian Group is a leading provider of managed IT and cybersecurity services that help businesses do more with less risk. We pride ourselves on fostering a collaborative and supportive work environment where every team member can thrive. As we continue...
-
Sales Associate
4 weeks ago
Lincolnwood, United States Hudson Group Full timeWE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM!Grow With Us!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What we will offer you:Competitive rate of pay of: $17.55 per hourDaily Pay- Get your money as you earn...
-
HR Administrative Assistant
3 weeks ago
Lincolnwood, United States Renewal Rehab Full timeOverview: **EXCLUSIVE NEW JOB OPPORTUNITY!!** **Highly competitive rates and benefits package! ** About Us: **Renewal Rehab **is part of Enhance Therapies, a family of therapy companies with more than 30 years of industry leading experience. With over 7,000 therapists in 28 states and growing, we provide quality rehabilitation services to homecare,...
-
Server Assistant/Busser/Host>
2 weeks ago
Lincolnwood, United States Red Lobster Full timeRed Lobster - 3301 W Touhy Avenue [Restaurant Associate] As a Server Assistant at Red Lobster, you'll: Be responsible for pre-bussing tables, delivering biscuits, salads and beverages, and providing refills; Stock service stations and assist servers in exceeding guest needs; Greet guests with friendly conversation and seat them appropriately; Check a wait...