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Special Events Coordinator
4 months ago
**Job Title**:Special Events Coordinator / Operations
**Job Summary**:LALI Jewels is hiring an operations position that would support the Special Events department in growing the one day only event business. The individual will be responsible for the operational part of the business day to day. They will also help analyze and grow the trunk show business with helping to find new business opportunities.
**Responsibilities Include**:
- Customer Service
- Provide exceptional and professional customer service each day.
- Manage any customer service issues in a timely manner.
- Trunk Show Communications
- Send upcoming trunk show reminders to stores.
- Update monthly events on website.
- Build and manage the seasonal contact sheet ahead of the new season once it is final.
- Create and send the reps their monthly contacts for events.
- Operations
- Shipping all sizing’s, repairs, and special orders in a timely manner.
- Sizing’s: updating/switching product name
- LALI Website
- Create upcoming trunk show events schedule & update on the website
- Gifting
- Build the monthly top client list.
- Help with finding new gifts for top clients and for stores to raffle when needed.
- Wrap and send gifts, if needed.
- Preparing for Special Events
- Creating show packets for each location
- Pulling client history for each event
- Certificate of Authenticity creation when needed.
**Experience & Qualifications**
- Minimum 2-3 years’ experience in retail, wholesale, or special events / training
- Outstanding customer service skills
- Team player with a positive personality
- Excellent written and verbal communication skills
- Establishing and maintaining relationships with retail partners
- Ability to train multiple people virtually.
- Comfortable with public speaking and building strong partnerships with key stakeholders.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite, and other computer skills, as required.
- Experience in Adobe Creative Suites is a plus.
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Great Neck, NY 11021: Relocate before starting work (required)
Work Location: In person