Allstate Benefits Enrollment Processing Consultant
4 days ago
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
**We are the Good Hands. We don’t follow the trends. We set them.**
**Job Family Summary**
Enrollment Processing supports the ongoing servicing of Allstate Benefits products implemented onto external technology benefits platforms. Supports all aspects of processing and administration of the electronic exchange of data and the servicing of perpetual data files. This area works closely with the Technical Solutions Consultant and Systems Integration Analyst, as well as the new business and premium administration teams, to ensure timely and accurate implementation and post enrollment issuance of Allstate Benefits policies
**Job Summary**
Supports electronic sales solutions through the management of all aspects of processing inbound enrollment data received on a perpetual basis, as requested by clients and/or technology platforms. Role initiates activity based on a workflow tracker system to coordinate a diverse set of tasks with internal systems and tools as well as interfacing with external business partners which may include client, broker, enrollment entity and technology vendor. Facilitate timely and accurate audits, research, EDI file testing, data analysis, data processing and completion of workflow tracking / reporting.
**Key Responsibilities**
- Configure systems to facilitate automated handling of high volumes of enrollment data.
- Mange work queue through use of a workflow database and ensure documentation of file processing status remains current.
- Perform perpetual processing analysis of large data sets, involving research and determinations from wide range of internal and external systems.
- Analyze file validation results and take appropriate actions to release for issue or reject for further corrective action.
- Employ root cause analysis to data files that are unable to be processed through self-directed solution finding, advanced data translation techniques and SQL query modifications.
- Evaluates complex files issues and simplifies in to directed feedback on data files to EDI file developers on best practice integration with internal processing systems.
- Collaborates closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues to determine a middle ground solution between competing parties.
**Job Qualifications**:
- Project management skills - 1 to 3 years’ experience managing multiple projects
- Proficient at communicating technical needs
- Knowledge and understanding of the voluntary benefit enrollment process
- Knowledge of Microsoft SQL and Excel in order to manage data in the enrollment process
- Bachelors preferred in the Computer Science or business related fields or related experience
- Advance skills in data testing, auditing, analysis and reporting
- Ability to manage concurrent conflicting priorities
- Schedule flexibility to work extended hours during peak volumes
Compensation offered for this role is $54,000.00-$65,000.00 per year and is based on experience and qualifications.
**Good Hands. Greater Together. ℠**
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
LI-KV1
**Allstate generally does not sponsor individuals for employment-based visas for this position.**
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as
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