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Cpi Investigative Supervisr I

4 months ago

Galveston, United States Dept of Family & Protectve Svc Full time

CPI Investigative Supervisor I**Essential Job Functions**:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
- Oversees, directs, and staffs case actions related to safety, risk, and permanency on a daily basis. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%)- Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues, and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%)
- Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%)
- Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit’s performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%)
- Performs other duties as assigned and required to maintain unit operations. (5%)

**Knowledge Skills Abilities**:
Knowledge of state and federal laws and regulations related to the INV/AR program.
- Specialized knowledge of INV/AR program and child welfare practice
- Strong verbal and written communication skills
- Skill at establishing and maintaining productive working relationships both internally and externally.
- Ability to operate a personal computer and use various software packages
- Ability to prepare clear and concise reports.
Ability to gather, assemble, correlate and analyze facts
- Ability to prioritize and manage multiple responsibilities.
- Ability to understand new information effectively and quickly.
- Ability to plan, direct and assign responsibilities and supervise the work of others.
- Ability to work with people from a variety of backgrounds and professions.
- Ability to represent Child Protective Investigations effectively with key stakeholders.

**Registration or Licensure Requirements**:
Not applicable

**Initial Selection Criteria**:
Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.
- Current employees must have current and “meets expectations” performance evaluation and no documented performance issues within the last two years.
- Child Protect