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Bilingual Front Office Specialist

3 months ago

Tucson, United States Arizona Foot Specialists LTD. Full time

Arizona Foot Specialists, LTD. is seeking a bilingual Front Office Specialist with exceptional customer service skills and a professional demeanor.

As a Front Office Specialist you will be responsible for several administrative and clerical tasks but the most important is patient interaction. Patient experience starts in the Front Office so it is important that you are pleasant and professional.

Front Office Specialist will be responsible for:

- Checking patients in/out
- Insurance eligibility/benefits verification
- Scheduling and confirming appointments
- Collecting patient co-pay/coinsurance/self-pay amounts
- Maintain neat and orderly front desk and lobby area
- Billing inquiries
- Checking and submitting faxes
- Remain in close communication with all departments
- EMR data entry
- End-of-Day Reports
- Open/Close of clinic if needed
- A minimum of 1 year experience in a medical office, preferably with experience in medical billing/data entry skills in a medical setting
- Minimum High school diploma/GED
- Fluent in both Spanish and English
- Knowledge of medical insurance plans, ICD-10, CPT, and modifiers
- Strong attention to detail
- Able to work independently
- Excellent communication, spelling and grammar skills
- Ability to follow oral and written instructions
- Typing, computer, and windows based software experienced
- Willing to learn and attend trainings
- Exceptional customer service skills

We offer Monday-Friday Schedule, No weekends/nights, paid time-off, paid vacation, and profit sharing 401k.

Pay: $15.00 - $16.50 per hour

Expected hours: 30 per week

**Benefits**:

- 401(k)
- Flexible schedule
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Administrative Assistants & Receptionists: 2 years (required)
- Customer service: 3 years (required)

**Language**:

- fluent spanish and english (required)

Work Location: In person