Administrative Assistant

4 weeks ago

Carpinteria, United States Westerlay Orchids Full time

**Job Purpose**:
We are looking for a detailed and organized team-mate with excellent communication skills and an upbeat attitude. The purpose of this job is to assist management and the Sales Team by entering customer orders, recording sales results, coordinating special order needs, supporting marketing efforts, primary coverage of incoming calls to the operation, and taking on various tasks as given by the Director of Sales.

**Duties and Responsibilities of Admin Seat (sales)**:

- Input & Maintenance of orders into Microsoft BC
- Follow through on existing orders to ensure accurate on-time shipping
- eCommerce order entry, customer service & sales support
- Main sales office operator responsibilities, answer direct phone calls
- Process all credits for any shortages, damaged goods, or incorrect products
- Provide back up support for the Logistics Coordinator (truck check ins and eta’s schedule container deliver, enter inventory, and create packets for processed orders)
- Provide general support to visitors & guests
- Act as a secondary point of contact for internal and external clients
- Train and become familiar with the sales process to assist sales representatives while traveling or away from the office.
- Travel between the Westerlay properties to conduct administrative & support functions on sight
- Assist with non-wholesale related business such as donations, events, trade shows, retail etc
- Learn about the full working of the operation to be literate in orchids production, plant flow & business fundamentals
- Contribute and collaborate towards continuous improvement of our systems, process’, teams, and yourself

**Qualifications**:

- Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant or equal
- Knowledge of office management systems and procedures
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- High School degree: college education preferred
- Ability to work independently of direct supervision

**Working conditions**: Westerlay Orchids growing facilities and offices on-site

**Travel**:Must be able to commute from one facility to another, run company errands as needed and for educational opportunities.

**Position Type/Expected Hours of Work**:This is a full-time non-exempt (hourly) position, and the hours of work are Monday through Friday 6:00am-3:00pm. This position requires 30 minutes of work Sat & Sun mornings every other weekend for Trade Joes order entry and is split between other sales team members.

**Salary**:This is an hourly non-exempt position with a pay rate of $21-$25 (DOE) per hour

Westerlay Orchids offers a comprehensive benefits package for all full-time employees the first of the month following 60 days of employment.
- 100% employer funded PPO medical plan for employee only.
- FSA and dependent care plan options available on a pre-tax basis.
- Health Reimbursement Account plan that is employer funded, we set aside a specific dollar amount to reimburse 75% of the employees annual deductible.
- 50k term life insurance policy 100% paid for by Westerlay.
- 6 accrued sick days per year, 2 weeks of accrued vacation per year. At 5 years of service 4 weeks of accrued paid vacation.
- EAP and travel service plan - no cost to employee.
- 401k safe harbor match eligible after completion of 90 days of employment.

Westerlay Orchids provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay: $21.00 - $25.00 per hour

**Experience**:

- Customer service: 2 years (preferred)

Ability to Commute:

- Carpinteria, CA 93013 (required)

Ability to Relocate:

- Carpinteria, CA 93013: Relocate before starting work (required)

Work Location: In person

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