Public Authority Office Assistant Iii

4 weeks ago


San Bernardino County CA, United States San Bernardino County Full time

**The Job**:
**In-Home Supportive Services (IHSS) Public Authority** is seeking **Office Assistants III (Contract)** to perform complex clerical work in support of the Criminal Background Investigations (CBI) process.
- The CBI team processes approximately 1,000 fingerprints of IHSS providers on average each month. The CBI Case Management, Information and Payrolling System (CMIPS) Term clerk processes about 300-900 provider termination letters along with No Longer Interested (NLI) Forms sent to the Department of Justice (DOJ) on a monthly basis.
- Process fingerprint Live Scan Form paperwork.
- Process providers terminated due to no payroll activity over one (1) year, including mail outs, data entry, and notating tracking systems.
- Assist with training activities for consumers and Providers, which include maintaining and updating training materials, creating training documents, recruiting training attendees, and updating training information line; and assist in the demonstration and instruction of Timesheet Training Clinics in each office.
- Prepare and conduct criminal background checks and verify qualifications of potential Providers for the purpose of referring qualified Providers from the registry to IHSS consumers.
- Conduct home visits for IHSS Provider eligibility.
- Receive, process, and direct incoming telephone and mail communications.
- Process No Longer Interested (NLI) forms to be sent to the Department of Justice (DOJ).
- Verify DOJ clearance reports.
- Process registry clerk list, which includes thorough research, notating databases, and providing fingerprint information to the registry clerks.
- Provide general information regarding the fingerprint process, DOJ, and the processing timeframe; and serve as liaison with the Department of Justice for purposes of Provider clearances.
- Maintain the security and confidentiality of Individual Provider (IP) and IHSS PA consumer records in the computerized database as well as hard copy files.
- Keep track of all orientation materials for their prospective office to assure enough materials are available for each orientation and following the ordering of forms and procedures.
- Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures.
- Process all registry closed files on a monthly basis or as needed according to date.
- Prepare statistical reports on program productivity, service and criminal background.
- Assist with the Provider Benefits Program including health, worker's compensation, unemployment and disability benefits and claims.
- Support Registry Specialist with information sessions and recruitment.
- Perform special projects and other duties as assigned.
- Provide backup to reception and other IHSS PA OA II and OA Ill clerical assignments.
- Provide vacation coverage and temporary relief as required.
- Must be able to travel throughout the County.

**NOTE**: These are **contract positions **for the Public Authority. Incumbents will **not** attain status as County employees.**Excellent benefits include**: Health and Dental coverage for employee and eligible dependents; Vision coverage for employee; paid Vacation, Holidays, and Sick Leave.**THE DEPARTMENT**CONDITIONS OF EMPLOYMENT**

**Travel**: Must be able to travel occasionally to different locations throughout the County. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation.
- **Background**:The applicant must clear a DOJ background for Criminal Offender Record Information (CORI) access within 3 months of hire date or will be terminated.Must possess and maintain a valid California Driver License.

**Minimum Requirements**:
**Experience**:Two (2) years full-time (or equivalent) of clerical experience in an _office environment_. Duties must include a variety of office clerical tasks including, public contact, computer usage, typing, filing, routine fiscal tasks, answering the telephone, and data entry.**Desired Qualifications**:
**Experience in a California Public Human Services Program** (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable.
- Applicants who have **experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues **are encouraged to apply.
- **Computer Experience **managing and maintaining a computer database and Windows operating systems is desirable.

**Bilingual Skills** - Spanish/English

**Selection Process**:
**EEO/ADA**:San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.



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