Public Authority Office Assistant Ii

1 week ago

San Bernardino County CA, United States San Bernardino County Full time

**The Job**:

- The Payroll and Provider Service Units process approximately 12,000 phone calls per year from IHSS providers.Duties may include, but are not limited to, the following:
- Collects, enters, processes, sorts and tabulates information according to departmental process and procedures.
- Process accurately provider enrollment packets and employment verifications.
- Maintain the security and confidentiality of provider records in the database as well as hard copy files.
- Assist with training activities for consumers and providers which include maintaining and updating training materials, creating training documents, assisting in recruitment of attendees, and updating training information line; assist with orientation including: check-in and check-out, as well as putting orientation material together.
- Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures.
- Prepare statistical reports on program productivity and service.
- Assist the Registry Specialist with information sessions and recruitment.
- Requests and accepts records and other information from a variety of sources; inputs and maintains data into various database programs; posts information from various reports and documents to appropriate records; audit and verify documents and other records for a variety of purposes to include accuracy, legality and consistency.
- Operates a variety of office equipment such as computer terminals, calculators, fax, copier, information and image management systems, copiers, sorters, viewers and other office machines to enter and retrieve data, produce and/or process, materials to include correspondence, memoranda, reports, numeric data, requisitions, tabulations and statements.
- Perform mathematical calculations; assembles, tabulates and compares financial and other data; and compiles a variety of data to include statements, claims, reports and payroll data.
- Schedules appointments and meetings for individuals and groups; notify attendees and prepare meeting material(s); records meeting results.
- Assists in the training of other staff members as needed.
- Store and distribute office supplies; and keep a record of supplies needed, received, and issued.
- Receives, sorts and distributes mail.
- Perform special projects and other duties as assigned.
- Provide backup, vacation coverage and temporary relief as required.

**NOTE**:These are contract positions for the Public Authority. Incumbents will not attain status as County employees.

**THE DEPARTMENT**
- ***

**CONDITIONS OF EMPLOYMENT**

**Travel**:Must be able to travel occasionally to different locations throughout the County. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.**Background**:The applicant must clear a DOJ background for criminal offender Record information (CORI) access with three (3) months of hire date or will be terminated.

**Minimum Requirements**:
**Experience**:One (1) year (full-time equivalent) of clerical experience in an _office environment_. Duties must include a variety of office clerical tasks such as public contact, computer usage, typing, filing, routine clerical tasks, and data entry.**Desired Qualifications**:
**Experience in a California Public Human Services Program** (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable.
- **Must be able to calmly attempt to resolve and de-escalate any issues. Interact with customers to provide and process information in response to inquires. Ability to stay composed and objective.**

Applicants who have **experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues **are encouraged to apply.
- **Computer Experience **managing and maintaining a computer database and Windows operating systems is desirable.

**Selection Process**:
**EEO/ADA**:San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

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