Associate Administrator

4 weeks ago

San Ramon, United States Other Executive Full time

**MARKET SUMMARY**:
San Ramon Medical Center

San Ramon Regional Medical Center has proudly served the San Ramon Valley and its surrounding communities for more than 30 years. In that time, we have expanded our services, upgraded our technology and grown our medical staff - all in an effort to provide an excellent patient experience.

Located on a hillside overlooking the San Ramon Valley, we are a 123-bed acute care hospital known for providing comprehensive inpatient, outpatient and emergency care. Our facilities include the Family Birthing Center, Outpatient Surgery Center, Breast Center, Infusion Center, Pleasanton Diagnostic Imaging Center, and Advanced Wound Center, which houses our hyperbaric oxygen therapy program.

***:
The Associate Administrator has responsibility for developing management objectives and policies for the various departments and monitoring the results. He/she also interprets objectives, policies, and procedures. Further, the Associate Administrator is responsible for coordinating the activities of the assigned departments with other departments both within and outside the hospital. The Associate Administrator resolves problems with department heads concerning use of resources, as well as encourages and maintains open lines of communication with and between employee groups, other medical personnel, and patients and their family members.

**FUNCTIONAL EXPECTATIONS & REQUIREMENTS**:
The Associate Administrator has responsibility for evaluating the performance of the various departments, as well as the performance of key managers and supervisors. He/she advises employees promptly when

performance problems arise or changes are needed.

Other functional requirements include:

- Establish the operating budgets for the various departments and monitor performance against budgets.
- Assist Administration with special projects and with short and long term strategic planning.
- Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals, and other employee-related actions.
- Ensure that all operations within the scope or the position are carried out in an ethical, responsible manner.
- Develop, with the help of the responsible department heads, standard operating procedures for the departments within the position’s span of control. Coordinate with other departments and medical staff as needed.
- Make final hiring and firing decisions of personnel within immediate scope of operations coordinating information with upper management and human resources according to established procedures.
- Approve expenditures to the level established by upper management.

**ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS**:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
**Optimize Execution**
- Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms).
- Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g. routinely rounds with employees, physicians, patients, etc.).
- Optimizes facility’s financial and human resources by overseeing day-to-day operations in a high quality and cost conscious manner (e.g. maintains appropriate staffing ratios, oversees throughput in ER and other high volume departments, actively manages quality initiatives, leads successful supply cost initiatives).
- Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors).

**Use Astute Judgment**
- Demonstrates high level complex problem solving abilities (e.g., identifies drivers of service line losses).
- Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU).
- Understands business development and physician recruitment strategies that lead to a competitive advantage.
- Working knowledge of patient care standards reflected in federal and state regulation (e.g. JC accreditation, HCAHPS, etc.).

**Lead Boldly**
- Takes decisive operational action in high stakes situations or times of crisis a

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