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Customer Account Specialist

3 months ago

Pleasant Prairie, United States Uline Full time

**Customer Account Specialist**

**Corporate Headquarters**

**12575 Uline Drive, Pleasant Prairie, WI 53158**

Join Uline’s dedicated and driven Finance team as a Customer Account Specialist, supporting the business with tax guidelines and exemptions in the U.S. and Canada.

**Better together **This position is on-site, and we are looking for people who share our passion.

**Position Responsibilities**
- Analyze sales tax exemption certificates for accuracy.
- Contact customers if documentation is missing or incomplete.
- Calculate and process sales tax credits based on exemption documentation.
- Collaborate with a cross-functional team of like-minded individuals to provide exceptional service.

**Minimum Requirements**
- High school diploma or equivalent. Bachelor's degree in Finance or Accounting **preferred.**
- Customer service experience **a plus.**
- Bilingual (English / Spanish) **a plus.**
- Excellent communication and strong analytical skills.
- Highly organized and detail-oriented with the ability to multitask.

**Benefits**
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.

**Employee Perks**
- On-site café with executive chefs and seasonal dinner-to-go options.
- First-class fitness center with complimentary personal trainers.
- Over four miles of beautifully maintained walking trails.

**About Uline**

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

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