Compliance Representative, Franchise Tax Board

1 week ago


Sacramento County CA, United States Franchise Tax Board Full time

Under the close supervision of the Administrator I, the incumbent is responsible for resolving complex technically difficult Business Entities (BE), Limited Liability Corporation (LLC)/Partnership, and Corporation accounts. The incumbent applies collection practices and due process to ensure compliance with tax laws. The incumbent applies the Revenue and Taxation Code, administrative regulations, and policy and procedures to maximize the collection of revenue. While providing exceptional customer service to taxpayers and tax professionals the incumbent is responsible for the thoroughness of their work and timely follow up.
- **Additional positions may become available (eRPA 2324-00210).**

**Position(s) may be located in any of the following office locations**:
**Sacramento (Central Office)**

Please complete this optional survey letting us know how you heard about this position by clicking here.

***

You will find additional information about the job in the **Duty Statement**.

Working Conditions

This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- COMPLIANCE REPRESENTATIVE, FRANCHISE TAX BOARD

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-437282
- **Position #(s)**:

- 564-636-8619-XXX
- **Working Title**:
**Compliance Representative**

**Classification**:

- COMPLIANCE REPRESENTATIVE, FRANCHISE TAX BOARD
$4,214.00 - $4,786.00 A
$4,346.00 - $5,181.00 B
$5,211.00 - $6,526.00 C
- **# of Positions**:

- Multiple
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians.

FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce.

Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.

***

Application Instructions

Final Filing Date: 7/2/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Franchise Tax Board
-Attn: Classification & Hiring Unit
- Jenny Charvet
-P.O. Box 550
-Sacramento, CA 95812-0550

**Address for Drop-Off Application Packages**
Franchise Tax Board
-FTB - Classification & Hiring Unit - Jenny Charvet
-9646 Butterfield Way
-Sacramento, CA 95827
-Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is required and must be included.
- Other - Three professional references, including name, title, and phone number.
- Other - If you are basing your eligibility on educational requirements, you **MUST** provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
- Supplemental Application
Supplemental Question(s)
Describe a situation in which you had to address a problem for a dissatisfied customer.
- What was the problem?
- What did you do?
- What was the outcome?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Knowledge of Business Entities (BE) laws, Revenue and Taxation Code, policies, and procedures.
- Knowledge and experience in reviewing staff work on Taxpayer Folder, Case Management, Accounts Receivable Collection System (ARCS), and Business Entities Tax System (BETS) or similar systems.
- Business Entities (BE) collection experience.
- Experience using strong analytical



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