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Marriott Hotel Front Desk Agent

4 months ago

Medford, United States Fairfield Marriott Medford Long Island Full time

The Fairfield Marriott Medford Long Island is currently hiring **Full Time Front **Desk Associates. The Front Desk Associate is responsible for promoting hospitality at all times by welcoming guests in a courteous, friendly, and efficient manner.

Job function to provide a positive overall Guest experience for our Hotel Guests.

**Responsibilities include**:

- Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests.
- Check guests in and out efficiently and in a friendly manner.
- Make, confirm and cancel reservations for guests.
- Follow all Company and enforce all Marriott policies
- Greet and assist all guests in a friendly and warm manner.
- Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.

To assist guests efficiently, courteously, and professionally in all Guest Service-related functions and to maintain high standards of service and hospitality.

Other responsibilities as needed. Customer Service Experience a must. Previous Fosse Experience a plus.

**Job Type**: Part-time

Pay: $17.00 - $17.50 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Schedule:

- 8 hour shift

Work setting:

- In-person

**Experience**:

- Customer service: 1 year (required)

Work Location: In person