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Operations Program Manager

4 months ago

Menlo Park, United States Meta Full time

In this role, you will work with cross-functional teams to ensure smooth and accurate approval of QPs across Meta's Quick Promotion platform, a key lever for driving user growth. You must be exceedingly well organized and possess expert level communication skills, strong decision-making ability, and acute attention to accuracy and detail in all aspects of responsibilities.

**Operations Program Manager Responsibilities**:

- Drive key changes to programs to achieve future state objectives which could include processes, documentation, measurement, etc.
- Interface with product teams across Meta to ensure QPs meet our standards and incorporate all best practices
- Ideate and implement process improvements to drive employee year savings
- Be able to clearly communicate with teams and handle pushback with grace while enforcing QP governance
- Provide regular feedback collected from internal customers to our QP product team to continuously improve the product and meet our customer's needs

**Minimum Qualifications**:

- Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or eq uivalent practical experience. Degree must be completed prior to joining Meta.
- BA/BS in Computer Science, Math, Physics, Engineering, Statistics or other technical field or 3+ years equivalent technical work experience
- Minimum of 5 years of project or program management experience
- Experience working with and enforcing brand guidelines
- Knowledge with numbers and proficient in doing basic analysis
- Experience using Microsoft Excel and PowerPoint
- Experience flourishing in a fast-paced and ambiguous environment
- Experience with internal marketing platforms

**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.