Current jobs related to Patient Services Rep - Dover - Wentworth-Douglass Hospital(WDH)

  • Customer Service Rep(03215)

    2 weeks ago

    Dover, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description About the Job You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time...

  • Patient Access Representative

    1 month ago

    Dover, United States Wentworth-Douglass Hospital(WDH) Full time

    About UWentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers...

  • Patient Access Representative

    2 weeks ago

    Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...

  • Patient Service Specialist

    4 months ago

    Dover, United States Cleveland Clinic Full time

    Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital’s values. At Cleveland Clinic, you will be part of a talented,...

  • Patient Service Representative

    4 months ago

    Dover, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...

  • Patient Service Specialist

    15 hours ago

    Dover, Delaware, United States Cleveland Clinic Full time

    Job Title: Patient Service SpecialistCleveland Clinic is seeking a highly skilled and compassionate Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in providing exceptional customer service to our patients and visitors, ensuring a positive and efficient experience throughout their visit.Key...

  • Patient Access Representative

    2 weeks ago

    Dover, United States Wentworth-Douglass Hospital(WDH) Full time

    About U Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers...

  • Patient Access Representative

    1 month ago

    Dover, United States Wentworth-Douglass Hospital(WDH) Full time

    About U Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers...

  • Patient Service Representative

    3 weeks ago

    Dover, New Jersey, United States Zufall Full time

    Job SummaryZufall Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesGreets Patients and Visitors:...

  • Patient Services Representative

    6 days ago

    Dover, New Hampshire, United States Mass General Brigham Full time

    About UsWentworth Health Partners (WHP) is a multi-specialty group practice providing high-quality patient care and services. Our network offers primary care, specialty care, and other services throughout the New Hampshire and Southern Maine Seacoast Region.We value people who contribute to patient-centered care that enhances community health. Our team...

  • Patient Services Coordinator

    2 weeks ago

    Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.The OpportunityWe are seeking a full-time Patient Services...

  • Patient Services Coordinator

    3 days ago

    Dover, Delaware, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital(WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.We value people who contribute to patient-centered care that...

  • Patient Access Representative

    1 week ago

    Dover, United States Mass General Brigham Full time

    Description: About Us Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our...

  • Customer Service Rep(04440)

    4 weeks ago

    Dover, United States Domino's Full time

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with...

  • Patient Services Representative

    2 weeks ago

    Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital, a member of Mass General Brigham Medical Group, is a multi-specialty group practice dedicated to delivering exceptional patient care and services. Our network offers a range of healthcare services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.Job SummaryWe are seeking...

  • Patient Services Coordinator, Pulmonology

    3 weeks ago

    Dover, New Hampshire, United States Mass General Brigham Full time

    About the RoleMass General Brigham is seeking a part-time Patient Service Representative to support our Pulmonology team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesSchedule patient appointments and manage the patient flow processProvide exceptional customer...

  • Patient Services Representative

    2 weeks ago

    Dover, New Hampshire, United States Mass General Brigham Full time

    {"title": "Patient Service Representative", "description": "About the RoleWe are seeking a part-time Patient Service Representative to support our Pulmonology practice. This role is ideal for individuals who possess excellent customer service skills, are detail-oriented, and can multitask in a fast-paced environment.Key ResponsibilitiesSchedule appointments...

  • Patient Services Representative

    6 days ago

    Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    About UsWentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region.We are a multi-specialty group practice, offering a range of services from wellness and illness prevention to testing, treatment, and care of complex medical conditions.The OpportunityWe are seeking a part-time Patient Service...

  • TSA Customer Service Representative

    4 months ago

    Dover, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 1041 North Dupont Hwy** **City / State: Dover, DE US** **Date Posted: February 26, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1203290** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...

  • Patient Service Coordinator Advanced

    3 weeks ago

    Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Service Representative Advanced to join our team at Wentworth-Douglass Hospital (WDH). As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesCheck-In and Check-Out...

Patient Services Rep

4 months ago

Dover, United States Wentworth-Douglass Hospital(WDH) Full time

**Patient Services Rep - 40 hrs General Surgery**
- (3289962)

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Wentworth-Douglass Hospital remains among the nation’s top hospitals for patient experience as a recipient of the Healthgrades 2021 Outstanding Patient Experience Award for the eighth consecutive year. Wentworth-Douglass Hospital is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

1. Performs check-in duties in the practice.
- Receives and welcomes all patients into the practice in a manner that is consistent with WHP service expectations and the Language of Caring program as outlined in support of patient satisfaction. Appropriately refers patient to the proper party within the office. Verifies patient using two patient identifiers.
- Verifies all patient demographic and insurance-related insurance at each visit and ensures that all data is entered in the system in an accurate and timely manner per any established protocol.
- Ensures all required disclosure and registration forms are current and maintained in the patient's record as required per any established policies and procedures.
- Collect patient co-pays and self-pay balances. Accurately posts payments to patient accounts.
- Performs insurance verification per any established WHP policies and procedures. Completes electronic practice management (PM) tasks associated with insurance verification. Generates and has patient sign an ABN as appropriate.
- Enrolls patients to the Patient Portal and responds to Patient Portal inquiries per any established policies and procedures.
- Coordinates requests for interpreter services, documents and completes declination, if applicable.
- Completes end-of-day reconciliation per protocol; includes preparation of the daily deposit, reconciliation of daily credit card transactions; batch reconciliation; reconciles the procedure log report and kept appointment reporting/reconciliation. Uploads all reports and deposit information to shared drive.
2. Performs check-out duties in the practice.
- Receives and welcomes all patients to check-out in a manner that is consistent with WHP service expectations and the Language of Caring. Verifies patient using two patient identifiers.
- Schedules all follow up appointments as indicated by the provider including checking for future appointments to ensure no duplicates.
- Generates patient plan at check-out completion. Uploads automatically to Patient Portal - and/or prints and provides to patient.
- Updates ACO First Visit Notification Date.
3. Performs referral /diagnostic / lab orders processing duties in the practice.
- Processes all referrals / diagnostic / lab orders, including electronically in those practices utilizing an EHR, and ensures that specialist offices receive relevant notes, labs and other testing results as applicable. All forms that are required by a specialist's office will also be completed and sent. Documentation should be transmitted electronically whenever possible.
- Facilitates the scheduling of appointments for other physician offices as well as outpatient procedures.
- Ensures compliance with all necessary insurance carriers' pre-certification requirements by processing pre-certifications as required.
- Ensures appropriate forms are submitted to centralized scheduling for outpatient procedures.
- Instructs patient of proper preparation for procedures.
- Runs medical necessity checks on all labs and diagnostics, per protocol, and has the patient sign an ABN as needed.
4. Performs administrative duties in the practice.
- Collaborates with clinical staff and notifies patient of any appointment delays.
- Answers the telephone per customer service standards. Reviews outstanding diagnostic and referral orders.
- Responds to emergencies and summons the appropriate personnel.
- Greets and acknowledges visitors upon arrival consistent with service standards and the Language of Caring and assists as appropriate.
- Files, faxes, collate, and photocopy material as required (includ