Patient Service Specialist
3 hours ago
Cleveland Clinic is seeking a highly skilled and compassionate Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in providing exceptional customer service to our patients and visitors, ensuring a positive and efficient experience throughout their visit.
Key Responsibilities:- Investigate, triage, and resolve patient issues using the HEART Model, ensuring a seamless and outstanding experience.
- Provide proactive assistance to patients to minimize issues and ensure a welcoming environment.
- Manage patient needs in waiting areas, interacting with patients, and resolving issues in a timely and professional manner.
- Perform patient registration, pre-visit, insurance verification, scheduling, and departure desk activities with accuracy and attention to detail.
- Facilitate billing functions, ensuring compliance and quality standards are met.
- Enter and maintain confidential patient information, including insurance, billing, and payment details.
- Encourage patient utilization of front-end technology, providing guidance, education, and hands-on training.
- Support process improvement efforts and participate in committees as needed.
- High School Diploma or GED required.
- Minimum two years of patient registration, appointment scheduling, insurance processing, or customer service/concierge experience.
- Excellent communication and organizational skills, with a strong ability to work independently and adapt to changing technology and processes.
- Ability to type a minimum of 30 words per minute and possess basic math skills for processing insurance co-pays.
- A supportive and collaborative work environment.
- Opportunities for continuing education and skill-based training.
- A comprehensive benefits package, including resources for physical and mental well-being.
- A fulfilling career with a world-renowned healthcare organization.
-
Patient Care Specialist
4 weeks ago
Dover, Delaware, United States ZOLL LifeVest Full timePosition Title: Patient Care Specialist Independent Contractor Role Attractive Fee-for-Service Structure Flexible Scheduling Options Innovative Medical Technology *Bilingual Candidates Preferred ZOLL Medical Corporation's Cardiac Management Solutions division is dedicated to creating products that safeguard and manage cardiac patients, including the LifeVest...
-
Patient Care Assessment Specialist
3 weeks ago
Dover, Delaware, United States Hope Community Resources, Inc Full timePatient Care Assessment Specialist - Licensed Rehabilitation Professional, RN/LPN preferredThe Patient Care Assessment Specialist plays a crucial role in managing the process of delivering precise and timely information for Medicare beneficiaries. This position supervises all facets of data gathering, facilitates staff training to ensure adherence to CMS...
-
Environmental Services Specialist
3 weeks ago
Dover, Delaware, United States Post Acute Medical Full timeJob Summary:At Post Acute Medical, we are seeking a highly motivated and detail-oriented Environmental Services Specialist to maintain our hospital facilities in a clean and sanitary condition.Key Responsibilities:Ensure all areas of the hospital are clean and well-maintained, adhering to infection control and safety protocols.Restock and maintain inventory...
-
Customer Service Specialist
3 weeks ago
Dover, Delaware, United States Zufall Health Full timePosition Overview The Customer Service Specialist utilizes their expertise in health center offerings and protocols to assist patients with appointment scheduling, addressing concerns, and handling various inquiries. They engage with patients and the public, actively listening to understand their needs while providing information and potential solutions....
-
Customer Service Specialist
4 weeks ago
Dover, Delaware, United States Zufall Health Full timePosition Overview The Customer Service Specialist utilizes their expertise in health center operations and protocols to assist patients with appointment scheduling, addressing concerns, and responding to various inquiries. They engage with patients and the public, actively listening to their needs and providing relevant information and potential...
-
Licensed Practical Nurse
5 days ago
Dover, Delaware, United States PAM Health Full timePatient Care SpecialistWe are seeking a skilled Licensed Practical Nurse to join our team as a Patient Care Specialist. In this role, you will provide high-quality patient care, working closely with our interdisciplinary team to ensure the best possible outcomes for our patients.Responsibilities:Provide direct patient care, including administering...
-
Licensed Practical Nurse
1 week ago
Dover, Delaware, United States PAM Health Full timePatient Care SpecialistWe are seeking a skilled and compassionate Licensed Practical Nurse to join our team at PAM Health. As a Patient Care Specialist, you will be responsible for providing high-quality nursing care to our patients in a long-term acute care setting.Responsibilities:Provide direct patient care, including administering medications, performing...
-
Patient Services Coordinator
2 days ago
Dover, Delaware, United States Wentworth-Douglass Hospital(WDH) Full timeAbout UsWentworth-Douglass Hospital(WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.We value people who contribute to patient-centered care that...
-
Facility Maintenance Specialist
3 weeks ago
Dover, Delaware, United States Controlled Contamination Service Full timeJob SummaryControlled Contamination Services is seeking a highly motivated and detail-oriented Facility Maintenance Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of cleanliness and sanitation in our client facilities.Key ResponsibilitiesPerform daily janitorial tasks, including...
-
Fiscal Specialist
2 weeks ago
Dover, Delaware, United States Acro Service Corp Full timeJob Summary:As a Fiscal Specialist at Acro Service Corp, you will provide administrative support services to the Bureau of Adolescent Health Program in a diverse and complex nature.Key Responsibilities:Perform office duties such as electronic filing, completion/tracking of electronic forms related to fiscal processing, updating program documents using...
-
Recovery Support Specialist
4 weeks ago
Dover, Delaware, United States Acro Service Corp Full timePosition OverviewAs a Recovery Support Specialist, you will play a vital role in assisting individuals as they embark on their journey towards recovery and mental health treatment. Your primary responsibilities will include:Key Responsibilities:1. Delivering immediate assistance and guidance to clients entering recovery.2. Offering direct peer support...
-
Catering Service Specialist
4 weeks ago
Dover, Delaware, United States SGA Talent Full timeSGA Talent is a leading hospitality firm seeking dedicated Catering Service Specialists to join our team. We offer flexible scheduling and competitive pay rates, ensuring a rewarding work experience. As a Catering Service Specialist, you will play a vital role in delivering exceptional service to our clients. Your responsibilities will encompass organizing,...
-
Service Technician Specialist
7 days ago
Dover, Delaware, United States Horizon Ventures Full timeAbout Horizon VenturesWe are a leading provider of comprehensive industrial services, specializing in the wind, water, energy, and process industries. Our team of experts delivers solutions from planning and implementation to installation, operation, maintenance, relocation, and decommissioning.Our ExpertiseWe bring together a strong team of specialists to...
-
Psychiatry Specialist
7 days ago
Dover, Delaware, United States Quantum Ventures Full timeJoin Our Team at Quantum VenturesWe are seeking a highly skilled Psychiatry Specialist to join our team at Quantum Ventures. As a specialist in psychiatry and psychotherapy, you will be responsible for providing exceptional patient care and treatment in our state-of-the-art clinic.Our clinic offers a unique and supportive environment where patients can...
-
Patient Service Representative
3 weeks ago
Dover, Delaware, United States ZOLL LifeVest Full timeJob Opportunity: Patient Service RepresentativeAbout the Role:ZOLL LifeVest, a leading manufacturer of lifesaving medical technology, is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable...
-
Customer Service Specialist
3 days ago
Dover, Delaware, United States Bally's Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Bally's Dover. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Engagement: Develop and...
-
Service Delivery Specialist
3 weeks ago
Dover, Delaware, United States Platinum Filings LLC Full timeAbout Platinum Filings LLCWe are a leading provider of innovative services, committed to delivering exceptional results through our team of dedicated professionals. Our goal is to exceed client expectations by providing timely, high-quality solutions that meet their unique needs.Job SummaryWe are seeking a highly organized and detail-oriented Customer...
-
Traveling CT Imaging Specialist
4 weeks ago
Dover, Delaware, United States Advantis Medical Full timeAdvantis Medical is currently seeking a traveling CT Imaging Specialist for an exciting opportunity in the healthcare sector. Position Overview:As a traveling CT Imaging Specialist, you will play a crucial role in delivering high-quality imaging services to patients. This position involves working in various healthcare facilities, ensuring that patients...
-
Pediatric Nurse Specialist
1 week ago
Dover, Delaware, United States Pediatric Home Service Full timePediatric Health Choice: A Leader in Pediatric CareWe are seeking a highly skilled Licensed Practical Nurse to join our team at Pediatric Health Choice, a pioneering organization dedicated to providing exceptional care for medically complex, technology-dependent, and behaviorally challenged children.Key Responsibilities:Assist RNs in implementing care...
-
Nursing Assistant
2 weeks ago
Dover, Delaware, United States Hope Community Resources, Inc Full timeNursing Assistant Job DescriptionThe Nursing Assistant is a vital member of our healthcare team, responsible for providing exceptional patient care and support services under the supervision of a licensed nurse. This role requires a high level of compassion, attention to detail, and effective communication skills.Key Responsibilities:Collaborate with...