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Vtc Technician Mid-level

3 months ago

Fort Belvoir, United States Chenega Corporation Full time

Overview:
**VTC Technician Mid-Level**

**Ft. Belvoir, VA**

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

The **VTC Technician Mid-Level** shall be responsible for daily support services of VTC and conference room systems for the lifecycle of the project.

**Responsibilities**:

- Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity.
- Monitor system performance and ensure availability and reliability.
- Perform troubleshooting of VTC and conference room equipment and execute repair or initiate trouble ticket to the appropriate office for support of components and connections external to the site VTC system.
- Resolve system operational problems by troubleshooting and performing fault isolation, scheduling VTC sessions, maintaining a call schedule, and coordinating reservations and scheduling of VTC services with outside agencies for executive-level users.
- Schedule VTC sessions, maintain a call schedule, and coordinate reservations and scheduling of VTC services with outside agencies for executive-level users.
- Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of VTC sessions.
- Provide on-site support during standard and/or contractually mandated core business hours.
- Provide occasional after-hours support as requested by the government.
- Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
- Act as an equipment custodian and performs inventory asset management and accountability functions.
- Draft Standard Operating Procedures (SOP) for VTC operations.
- Troubleshoot systems failures and accessibility problems.
- Monitor system performance and track usage.
- Complete annual company and customer training requirements according to established policies and procedures.
- Record labor hours daily in an online corporate system.
- CONUS and/or OCONUS travel as required.
- Other duties as assigned

Qualifications:

- High school diploma or GED equivalent required.
- 2+ years of relevant work experience.
- 8570 IAT Level II Compliance (CCNA-Security, CySA+, GICSP, GSEC, or Security+ CE) required within six months of the start date.
- Must be a U.S. citizen.
- Top Secret clearance is required and a TS/SCI clearance is required to start.

**Knowledge, Skills, and Abilities**
- Experience performing system security functions (including system security plans).
- Understanding of basic networking IAT level II certified.
- Proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook.
- Must have a working knowledge of Crestron systems.
- Must have a working knowledge of Telecommunication Priority Systems.
- Must have the ability to attend all customer in-person meetings and conferences as requested.
- Must have the ability to communicate with others effectively both orally and in writing.
- Ability to multi-task in a high-stress, performance-based environment.
- Ability to establish priorities and meet established deadlines.
- Ability to travel up to 30%.

**How **you’ll** grow**

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

**Benefits**

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

**Chenega MIOS’s culture**

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can