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Technical Content Author
3 months ago
Position Overview:
Navistar has a great opportunity for a** Technical Content Author.**
The Technical Content Author is responsible for the development of service content to support our dealer network, internal teams, and our customers. This content is included in service technician manuals, operator manuals, user guides, service bulletins, instruction sheets, and technical training for our dealer network and customers.
**Responsibilities**:
- Researching topics, interviewing stakeholders, writing documents, validation of content, and editing work for publication
- Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content
- Routinely interpret various source information which may include procedural mark-ups, engineering drawings, parts lists, draft assembly, and maintenance instructions
- Adhere to the Navistar style guidelines, and standards of accuracy
- Adapt to production and environmental changes, and editorial processes
- Ability to meet deadlines, monitor and assess performance within deadlines and utilize resources appropriately to ensure accurate and timely deliverables
- Ability to multitask, prioritize tasks, and interface with many personalities
- Strong communication skills: ability to take complex engineering concepts and explain them at an appropriate audience level
- Develop draft illustration to support procedural/descriptive text using model file or existing artwork
Minimum Requirements:
- Bachelor’s degree
- At least 2 years of writing/editing, circuit diagram development, technical illustration experience or automotive/truck support experience
OR
- Master’s degree
OR
- At least 4 years of writing/editing, circuit diagram development, technical illustration experience or automotive/truck support experience
Additional Requirements:
Desired Skills:
- Previous automotive/dealership hands-on experience
- Project management experience
- Strong MS Office tools experience including, Word, Excel, SharePoint and OneNote
- Experience with Arbortext Editor or equivalent XML editing software
- Experience with Adobe Illustrator/Photoshop/In-Design
- Understanding of structured authoring (DITA)
- Some experience with CAD software, Unigraphix/NX. Navigational use of these programs for articles and publications
- Knowledge of automotive system theory, in any or all the following areas:
- Electronic and electrical fundamentals
- Mechanical procedures
- Modern automotive systems
Company Overview:
Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.
Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.
Accelerating the Impact of Sustainable Mobility:
Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**_
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