Senior Technical Writer

2 months ago

Woodridge, United States HR Pundits Inc Full time
  • Experienced Information Developer/Technical Writer with more than 4 years of experience
  • At least 2 years of writing/editing, technical illustration experience or automotive/truck support experience
  • Hands-on experience with developing customer service documentation
  • Adhere to the Navistar style guidelines, and standards of accuracy
  • Writing documents, validation of content, and editing work for publication
  • Independently gather information from technical and non-technical Subject Matter Experts to organize, develop, and write technical service content
  • Routinely interpret various source information which may include procedural mark-ups, engineering drawings, parts lists, draft assembly, and maintenance instructions
  • Adapt to production and environmental changes, and editorial processes
  • Ability to multitask, prioritize tasks, and interface with many personalities
  • Develop draft illustration to support procedural/descriptive text using model file or existing artwork
  • Familiarity with the automotive or trucking industry
  • Knowledge of Electrical/Electronics/Mechanical terms used in Automotive or trucking industry
  • Experience with service tools and its specifications used for vehicle servicing
  • Good understanding of Agile environment & alignment to Agile writing principles
  • Excellent verbal and written communication skills
  • To work with cross-functional Teams
  • Knowledge of XML and DITA XML authoring using PTC Arbortext Editor
  • Work to improve the content and appearance of customer documentation continuously
  • Achieve expert product knowledge to produce quality materials and high-level technical solutions being developed
  • Excellent analytical and problem-solving skills
  • Experience in providing automation solution for Arbortext as per customer’s requirement
  • Development of appropriate documentation to support technical publication manuals
  • The candidate must have bachelor’s degree in engineering
  • Ability to communicate effectively across multiple levels of management

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