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Outreach Coordinator

4 months ago


Phoenix, United States State of Arizona Full time

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**OUTREACH COORDINATOR**

Job Location:
Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS
1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:
**Salary**: $22.4153 - 24.6569 Hourly

Grade: 19

Closing Date: 4/23/2024

Job Summary:
Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as an Outreach Coordinator. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

As an Outreach Coordinator you promote the wide variety of available services provided by the Division of Aging and Adult Services (DAAS) to help people achieve or maintain their highest level of independence and self-sufficiency. Educating, informing, and speaking passionately and earnestly about our services to diverse audiences and organizations statewide at a variety of community awareness events, conferences, meetings, etc. will be a major portion of your job. You build and maintain rapport with internal and external networks (e.g., agency staff, community organizations, hospitals, employers, shelters, non-profits, tribal nations, etc.). You Coordinate resources within the community and create brochures, pamphlets, handouts, etc. for distribution to the community and organizations.

This position may be available for remote work within Arizona (# 2 or 3 per week in the office).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

- Provide outreach, education, and information to a variety of individuals and organizations statewide regarding services available and provided by DAAS.
- Prepare for and participate at conferences, community events, meetings, etc. Distribute informational pamphlets, referrals for assistance, answer general questions, etc. Nurture new and old relationships with collaborative partners.
- Collaborate with staff and community organization groups statewide to facilitate design, development, modification and implementation of projects and programs for new and recurring community engagements on behalf of DAAS (e.g., meetings, collaborations, presentations, and information booths) with the goal of increasing community awareness of services and available resources
- Coordinate resources within the division and community. Represent the Division at meetings with other governmental jurisdictions and before various community groups.

Knowledge, Skills & Abilities (KSAs):
Knowledge of:

- Community programs and resources
- Social services and community programs and resources
- Customer service techniques

Skills in:

- Oral and written communication
- Time management and organization
- Public speaking
- using a variety of computer software packages (e.g., Excel, Word, Google Suite, PowerPoint, etc.)

Ability to:

- Establish, build and maintain rapport with diverse individuals, groups within the community, and internal and external networks
- Write clear, concise and accurate reports
- Work independently, schedule and organize own time and manage multiple projects

Selective Preference(s):

- Prefer Bachelor's degree in marketing, business administration, communications, social work, sociology or closely related field and 2 years of community relations, public affairs, outreach activities or non-profit fundraising experience; OR
- 1 year as a Human Service Specialist 2 or higher in AZ state government. Experience in public speaking and presentations is highly desirable. Experience working in Adult Protective Services is desirable.

Pre-Employment Requirements:

- A.R.S. 41-1968 Employee shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults, prior to the start of their employment.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

**Benefits**:
The Arizona Department of Economic Security offers a comprehensive b