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Supervisory IT Specialist

2 months ago

Washington, United States Transportation, District Dept Full time

This position is located in the District of Columbia, District Department of Transportation (DDOT), Performance Administration, Information Technology Division. The Division is responsible for carrying out the District Department of Transportation's responsibilities in designing, implementing, and operating a department-wide Geographic Information System (GIS) and Spatial Data Systems: The mandate is to successfully manage and direct the Spatial Data Systems/GIS Office.

Incumbent serves as the Chief Geospatial Data Systems Division and reports directly to the Chief Information Officer for the Information Technology Division with a staff of five to eight subordinate professional IT employees in grades CS-9 to CS-14.

**Duties and Responsibilities**

Incumbent provides the full range of managerial leadership and technical and administrative supervision over a subordinate staff of Information Technology (IT) and GIS specialists in grades 9 to 14. Incumbent sets goals, objectives, and priorities for the office. Identifies short
- and long-term staffing needs, to ensure effective program implementation. Selects, trains, and motivates subordinates. Plans and maintains work schedules and sequence of operations. Assigns and coordinates work among units and/or employees equitably; provides instructions and explains work requirements, guidelines, policies, methods, procedures, objectives, and timeframes. Provides full and final technical review of work. Makes changes in the organization of work or assignment of functions to positions to improve workflow. Sets or participates in the setting of performance standards. Keeps employees informed of management's goals and objectives. Receives grievances and resolves technical and administrative problems and concerns. Holds corrective interviews with subordinates as appropriate and as necessary recommends disciplinary actions. Approves and disapproves leave. Recommends promotions, awards, reassignments, and other status changes or recognitions. Where labor-management agreements exist, deals fairly with union representatives and employees. Plans, organizes, and manages the development and expansion of the citywide DDOT Geographic Information System (GIS).

**Qualifications and Education**

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- **Attention to Detail** - Is thorough when performing work and conscientious about attending to detail.
- **Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- **Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- **Problem Solving** - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Specialized Experience for GS-7 (or equivalent) and Above: Positions at GS-7 (or equivalent) and above require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

GIS related Education and/or Experience preferred.

**Licenses and Certifications**

PMP, PMI, or ITIL certifications preferred.

Must possess and maintain a valid driver’s license.

**Working Conditions/Environment**

The majority of the work is in an office setting. The work is primarily sedentary, requiring no special physical demands.

**Other Significant Facts**

**Tour of Duty**: Monday
- Friday 8:15AM - 4:45PM

**Pay Plan, Series and Grade**: MS-2210-15

**Promotion Potential**:No Known Promotion Potential

**Duration of Appointment**: Management Supervisory Service (MSS