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Front Desk Receptionist/assistant

2 months ago

Catonsville, United States bwtech@UMBC Full time

Job description

Responsibilities include but are not limited to:
Front Desk Service

Greet all visitors through a controlled/uncontrolled security entrance

Customer Service to all visitors, staff, and tenants.

Accept and distribute all incoming packages

Sort and distribute all incoming mail to staff and tenants

Answer telephone inquiries and direct calls appropriately

Maintain office equipment, copiers, fax machine, telephone, AV equipment

Manage Key and Security Card Distribution

Administrative Duties

Provide administrative support to bwtech staff, including financial reimbursements, calendar management, booking travel arrangements, conference room scheduling and AV setup for meetings

Schedule maintenance for offices and conference room through leasing company.

Prepare monthly credit card logs, expense reports and check logs

Order office supplies and maintain office supply closet

Maintain and organize sensitive and complex filing system

Setup up Quartey Board of Directors meeting

Setup all Staff Meeting biweekly and take and distribute notes

Maintain database/lists for all incubator tenants, including but not limited to:
Tenant Management

Keys/Security Cards

CEO Contact List

Prospect list

Company descriptions

Facilities Responsibilities

Maintain cleanliness & organization of office, vacant office spaces and shared areas; including kitchen areas

Stock offices and kitchen areas

Give suite tours to prospecting startup companies

Coordinate furniture and offices moves for all incoming and outgoing tenants

Maintain Office Furniture Inventory and allocate as required

Event Responsibilities

Assist in setting up and clean up for events (day and evening)

Attend events; assist in any administrative tasks

Perform other duties as assigned by the leadership team.

Required Minimum Qualifications:
Requires a High School Diploma or GED

Three years experience providing administrative support

Ability to clearly communicate effectively, both verbally and in writing

Ability to interact effectively with internal and external parties in an efficient manner (Customer Service Skills)

Ability to be able to establish priorities and work independently as well as be a team player

Ability to execute multiple tasks and continue assignment under general instructions.

**Experience**:
Customer service: 2 years (required)

, reporting to the HR/Business Manager

Pay: $40,000 - $45,000 per year, pending on experience

**Benefits**:
Health insurance

Retirement plan

University Leave Plan/Policy

Schedule:
Monday to Friday

Work Location:
In person

5520 Research Park Drive, Suite 100, Baltimore, MD 21228

Pay: $40,000.00 - $45,000.00 per year

**Benefits**:

- Health insurance
- Retirement plan

Schedule:

- 8 hour shift

**Experience**:

- Front desk: 3 years (required)

Ability to Commute:

- Catonsville, MD 21228 (required)

Work Location: In person