Front Desk Agent

3 weeks ago


East Stroudsburg, United States Equity LifeStyle Properties Full time

**What you’ll do**:
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

**Your job will include**:

- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.

**Experience & skills you need**:

- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.

**Job Types**: Full-time, Seasonal

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Resort

Ability to Commute:

- East Stroudsburg, PA 18302 (required)

Ability to Relocate:

- East Stroudsburg, PA 18302: Relocate before starting work (required)

Work Location: In person


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