Front Desk Agent
3 weeks ago
**What you’ll do**:
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
**Your job will include**:
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
**Experience & skills you need**:
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
**Job Types**: Full-time, Seasonal
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Resort
Ability to Commute:
- East Stroudsburg, PA 18302 (required)
Ability to Relocate:
- East Stroudsburg, PA 18302: Relocate before starting work (required)
Work Location: In person
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