Hotel Front Desk Guest Agent
3 weeks ago
Shift Hours:3pm-11pm Scheduled Days: 5 Days a Week
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Essential Duties and Responsibilities:
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
- Previous hotel or relevant customer service experience
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to work weekends
Hotel Address: 1100 Bass Pro Drive, East Peoria, IL
EOE/AA/Disabled Veteran
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