Front Desk Agent
2 weeks ago
The Front Desk Agent is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel. Responsibilities: • Welcome guests with friendly greetings and smiles and perform all guest-related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly). • Handle reservation requests; check guests in/out; handle guest accounting and cashier functions. • Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales. • Maintain confidentiality of guest information and pertinent hotel data. • Perform daily cash count; prepare bank deposits and review of audit packages. • Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals. • Communicate with Inn Management and other employees, as needed, about problems, requests and/or concerns regarding guests or rooms. • Comply with all OSHA standards. • Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance. • Cross-train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. • Night Audit shift requires daily reconciliation of transactions and preparing audit packages for hotel Management approval. • Provide special services for guests upon request. • Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.). • Performs other duties as assigned. Qualifications: • 1-2 years in a previous customer service position preferred. • Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.). • Must maintain professional appearance in the provided uniform with consistently friendly attitude towards guests and staff. • Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision. • Basic English communication (verbal and written) skills required. • May be required to work nights, weekend and holidays. About Company: Red Roof Inn coast-to-coast hotels are warm & welcoming, offering a value price and the quality and convenience that travelers demand.
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Front Desk Agent
2 weeks ago
East Syracuse, United States Red Roof Inn - Syracuse Full timeJob DescriptionJob DescriptionThe Front Desk Agent is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety...
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Front Desk Agent
5 days ago
Syracuse, United States Red Roof Inn Full timeDescription The Front Desk Agent is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the...
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Front Desk Agent- FULL TIME
4 weeks ago
Syracuse, United States Crescent Hotels & Resorts Full timeThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions Stepping stones for a career in hos Agent, Front Desk, Guest Service, Hospitality, Hotel, Processing
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Front Desk Agent-
2 weeks ago
Syracuse, New York, United States Marriott Syracuse Downtown Full timeThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributionsStepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse. We offer FREE parking, FREE staff meal,...
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Front Desk Agent
6 days ago
Syracuse, New York, United States Marriott Syracuse Downtown Full timeThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions.Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse. You may be eligible to receive up to $1,000...
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Front Desk Agent
2 weeks ago
East Stroudsburg, United States Equity LifeStyle Properties Full timeJob Overview: **Duties**: - Greet and welcome guests upon arrival - Check-in/check-out guests efficiently - Handle guest inquiries and provide information about hotel services and amenities - Manage reservations and cancellations - Process payments and maintain guest accounts - Assist with resolving guest issues or complaints in a professional manner -...
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Front Desk Agent-
2 weeks ago
Syracuse, United States Marriott Syracuse Downtown Full timeDescriptionThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributionsStepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse. We offer FREE parking, FREE ...
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Front Desk Agent
9 hours ago
East Canton, United States Residence Canton Full timeResumen del trabajo Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive...
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Assistant Front Desk Manager
6 days ago
Syracuse, United States Marriott Syracuse Downtown Full timeDescriptionThe amazing Marriott Syracuse Downtown is seeking a Front Desk Supervisor for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates and their contributions.Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse.Work in the historically...
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Front Desk Agent- FULL TIME
2 weeks ago
Syracuse, United States Crescent Full timeThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributionsStepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse. We offer FREE parking, FREE staff meal,...
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Front Desk Agent- FULL TIME
2 weeks ago
Syracuse, United States Crescent Services Full timeThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse. We offer FREE parking, FREEstaff meal,...
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Front Desk Agent Evenings
2 days ago
Syracuse, United States Embassy Suites Syracuse Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent- FULL TIME
2 weeks ago
Syracuse, United States Crescent Services Full timeThe amazing Marriott Syracuse Downtown is seeking Front Desk Agents for this incredible hotel. This hotel property is part of the robust history and community, and we celebrate our associates in their contributions Stepping stones for a career in hospitality with the renovated, beautiful Marriott Downtown Syracuse. We offer FREE parking, FREE staff meal,...
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Hotel Front Desk 16.50/hour
2 weeks ago
East Norriton, United States Aimbridge Hospitality Full timeFull Time Open Availability Required Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibiliti Hotel, Front Desk, Hospitality, Operations, Reservations, Bridge
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Front Desk Supervisor
2 weeks ago
Syracuse, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...
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Front Desk Agent
2 weeks ago
East Elmhurst, United States Hampton Inn LaGuardia Full time**Summary** A Guest Service Agent with Hampton Inn is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating...
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Front Desk Coordinator
2 weeks ago
Syracuse, United States Verve Search Group Full timeJob Title: Front Desk CoordinatorJob Type: Full Time Direct HireJob Location: Syracuse, NY (5 Days in Office)Reports To: Chief Human Resources Officer.Job Salary: $40K-$45K (Based on Experience)Summary:Verve Search Group is currently working with a client in Syracuse, New York that is seeking a Front Desk Coordinator to join their team. Client is a well...
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Front Desk Coordinator
1 week ago
Syracuse, United States Verve Search Group Full timeJob Title: Front Desk Coordinator Job Type: Full Time Direct Hire Job Location: Syracuse, NY (5 Days in Office) Reports To: Chief Human Resources Officer. Job Salary: $40K-$45K (Based on Experience) Summary: Verve Search Group is currently working with a client in Syracuse, New York that is seeking a Front Desk Coordinator to join their team. Client is a...
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Front Desk Coordinator
2 weeks ago
Syracuse, United States Verve Search Group Full timeJob Title: Front Desk CoordinatorJob Type: Full Time Direct HireJob Location: Syracuse, NY (5 Days in Office)Reports To: Chief Human Resources Officer.Job Salary: $40K-$45K (Based on Experience)Summary:Verve Search Group is currently working with a client in Syracuse, New York that is seeking a Front Desk Coordinator to join their team. Client is a well...
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Front Desk Coordinator
3 weeks ago
Syracuse, United States Verve Search Group Full timeJob Title: Front Desk CoordinatorJob Type: Full Time Direct HireJob Location: Syracuse, NY (5 Days in Office)Reports To: Chief Human Resources Officer.Job Salary: $40K-$45K (Based on Experience)Summary:Verve Search Group is currently working with a client in Syracuse, New York that is seeking a Front Desk Coordinator to join their team. Client is a well...