Hotel Front Desk Guest Agent

2 weeks ago


East Peoria, United States Holiday Inn Express - East Peoria, Riverfront Full time
Job DescriptionJob Description

Holiday Inn Express & Suites, in East Peoria, is currently adding a Full-Time, Front Desk Agent to our team

Shift Hours:3pm-11pm Scheduled Days: 5 Days a Week


Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Qualifications and Requirements:

  • Previous hotel or relevant customer service experience
  • Proficient in Microsoft Excel, Word, and Outlook
  • Ability to work weekends

Hotel Address: 1100 Bass Pro Drive, East Peoria, IL

EOE/AA/Disabled Veteran



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