Front Desk Opener

4 weeks ago


East Longmeadow, United States Healthtrax Fitness & Wellness Full time
Job DescriptionJob DescriptionWe are looking for a positive Front Desk Associate for early am Opening shift to join our team
At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, perform administrative duties and process new memberships, as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
  • Enthusiastically greet members, prospective members, and guests
  • Provide a high-level of customer service to all members and effectively resolve issues
  • Handle front desk activities including answering phones and checking-in members
  • Take prospective members on tours of the facility
  • Ensure gym systems and processes are followed
  • Enforce facility rules and regulations, ensuring facility is clean and safe
Qualifications:
  • Previous customer service experience preferred
  • Strong communication and customer service skills
  • Upbeat and positive attitude
  • Passion for health & fitness
  • Basic computer proficiency
Complete our short application today


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