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Office Administrator Iii

3 months ago

Ottawa, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date**:05/28/2024
**Closing Date/Time**:06/10/2024
**Salary**: Anticipated Salary (Eff 7/1/24): $4,246 - $5,701 per month ($50,952 - $68,412 per year)

**Job Type**: Salaried
**County**: LaSalle
**Number of Vacancies**: 1
**Plan/BU**: RC014

**Posting Identification Number 37123**

**Position Overview**:
Under direction, serves as working supervisor to clerical staff performing a variety of specialized and technical functions; maintains confidential files/documents of active/closed DHS cases and distributes/prepares mail.

**Responsibilities**:

- Serves as working supervisor.
- Reviews activities of staff pulling and preparing closed case records for storage to verify accuracy.
- Receives requests from authorized case worker staff for case records from files.
- Serves as RACF (Resource Access Control Facility) Coordinator for the office.
- Monitors staff in the receipt, sorting, stamping and distribution of incoming mail.
- Monitors distribution, ordering and replenishing of office supplies, including monitoring and verifying confidential paperwork is shredded, bagged and securely disposed of.
- Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical, and legal terminology.
- Reviews the issuance and replacement of LINK cards to verify the proper input of calculations so timely service is received.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill and mental development equivalent to completion of two (2) years of study at a secretarial/business college and one (1) year of office experience; or completion of high school and three (3) years of Office Assistant experience; or three (3) years independent business experience.
- Requires ability to keyboard accurately at 30 wpm.

**Preferred Qualifications**:

- Three (3) year of experience utilizing program operations and policies for a human services organization.
- Two (2) years of experience utilizing office procedures and programs for a public or private organization.
- Two (2) years of professional experience communicating clearly and effectively both orally and in writing with both internal and external officials, providers and/or the public.
- Two (2) year of experience directing and supervising the work of clerical support office staff.
- Two (2) years of experience operating manual and automated office equipment.
- Two (2) year of supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

**Work Hours**: Mon - Fri, 8:30am - 5:00pm
**Work Location**: 1560 1st Ave, Ottawa, Illinois, 61350

Family & Community Services

Region 3

Administration

Lasalle FCRC/Lasalle County

**Posting Group**: Office & Administrative Support; Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:
**APPLICATION INSTRUCTIONS**

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