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Customer Service Represtative

3 months ago

Lynn, United States Ned Stevens Gutter Cleaning Full time

**Job description**:
**Duties**:

- Assist customers with inquiries, concerns, and requests
- Analyze customer needs and recommend appropriate solutions
- Process orders, returns, and exchanges accurately and efficiently
- Maintain accurate customer records in the database
- Follow up with customers to ensure satisfaction and resolve any issues
- Collaborate with other team members to improve overall customer experience

**Requirements**:

- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Ability to work well in a team environment
- High school diploma or equivalent required

**Salary**: $20.00 - $22.00 per hour

Expected hours: No less than 40 per week

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Work setting:

- In-person

Work Location: In person