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Administrative Assistant

4 months ago

Elk Grove Village, United States Mati Coffee Full time

**Administrative Assistant**

**Position: Full Time**

**Hours**: Monday - Friday 9:00am to 5:00pm

We are looking for a responsible and customer oriented individual to perform a variety of administrative and customer service tasks.

**Responsibilities**
- Customer Service: answer and direct incoming and outgoing phone calls
- Act as the point of contact for internal and external clients
- Greet and provide general support to visitors and customers
- Develop and maintain a filing system
- Process online orders, over the phone and in person
- Prepare orders for pick-up and shipping
- Manage social media and other accounts such as Facebook, Instagram, Yelp, and Offer Up
- Work closely with technicians and administrative team to carry out all daily operations
- Invoice orders & repair estimates in QuickBooks Desktop
- Count and record weekly inventory
- Lifting packages of up to 25lbs on occasion

**Skills**
- Experience supporting a fast-paced organization
- Ability to work in a collaborative/team-centered environment
- Working knowledge of office equipment, like printers and fax machines
- Excellent time management skills and the ability to multitask and prioritize work
- Strong verbal communication and organization skills
- High School degree

**Required Qualifications**
- Minimum 1-year experience in an administrative position/clerical and/or customer service
- Self-motivated with a positive attitude and a professional image and demeanor
- Commitment to the values of the company by contributing to the overall success of the organization
- Ability to distinguish between necessary and unnecessary procedures and assist the team in achieving efficiency goals

**For consideration, please submit the following**:

- Updated resume
- Available time and date for in person interview

Work Remotely
- No

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Health insurance
- Paid time off
- Retirement plan

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- QuickBooks: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
- Customer Service: 1 year (preferred)

Ability to Relocate:

- Elk Grove Village, IL 60007: Relocate before starting work (required)

Work Location: In person