Member Services Specialist

3 weeks ago


Phoenix, United States TOUCHSTONE BEHAVIORAL HEALTH Full time

**_Are you looking for meaningful clinical supervision hours for licensure?_**

**_ Are you looking for a flexible work environment?_**

**_ Are you looking to work with an innovative and collaborative team?_**
- Answers and directs all incoming calls and greets and directs all guests and staff.
- Physician support to include: schedule and confirm appointments, taking vitals, follow up on after-hours tasks.
- Completes admissions process for new consumers
- Assists with transportation arrangements for consumers.
- Serve as lead and champion for claim Clearing House (SPSI) to best utilize system capabilities in analyzing and tracking claim submission and adjudication status.
- Establishes strong relationship with major funder claim operations department and serve as lead to resolve any dispute or complex issues.
- Understands and is familiar with basic behavioral health clinical terminology and outpatient billing codes, as well as funder billing matrix to ensure billing accuracy.
- Supports and complies with all company policies and procedures and complies with Medicaid regulations.
- Assist in the identification, analysis, and resolution of reimbursement, compliance and internal audit issues related to revenue cycle and data validation in a timely manner.
- Processes requests for transfers in or out of agencies.
- Must have a High School Diploma or equivalence; and at least 1 year administrative/clerical telephone/switchboard experience
- Prefer typing speed of at least 50 wpm and use 10-key by touch.
- Must be proficient with MS Office products.
- Must be at least 21 years of age
- Must possess a valid AZ Drivers License
- Must possess an AZ Fingerprint Clearance Card

At Touchstone, we are dedicated to improving the mental health and well-being of individuals and families in our communities. Our team of compassionate and skilled professionals work collaboratively to provide the highest quality care to those we serve.



  • Phoenix, United States Touchstone Health Services Full time

    Job DescriptionJob DescriptionAre you looking for meaningful clinical supervision hours for licensure?Are you looking for a flexible work environment?Are you looking to work with an innovative and collaborative team?Answers and directs all incoming calls and greets and directs all guests and staff.Physician support to include: schedule and confirm...


  • Phoenix, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS: Hourly COMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness....


  • Phoenix, United States VASA Fitness Full time

    Job DescriptionPOSITION DESCRIPTIONPOSITION TITLE: Member Experience Specialist (MES)COMPENSATION: Base rate of $14.35 per hour, plus $2- $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The...


  • Phoenix, United States VASA Fitness Full time

    Job DescriptionPOSITION DESCRIPTIONPOSITION TITLE: Member Experience Specialist (MES)FLSA STATUS:      HourlyCOMPENSATION: Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible,...


  • Phoenix, AZ, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $14.35 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales!  JOIN OUR TEAM   At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and...

  • Crew Member

    4 days ago


    Phoenix, United States INTEC Services Full time

    Job DescriptionJob DescriptionIntec Services Inc. (INTEC), a Colorado Company currently has full time Utility Inspection positions available nationwide. Currently looking for crew members to work in the Phoenix, AZ area. This position involves excavating around wood utility poles and applying wood preservatives. Crew Member should be in good physical...


  • Phoenix, United States Crunch Fitness Full time

    Reports to: Manager Requirements: THIS POSITION REQUIRES OPENING SHIFTS (4am - 10am) Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests...


  • Phoenix, United States RPG LLC Full time

    HVAC Service Specialist Position Available Now!Exciting Opportunity:Ready to elevate your HVAC career? We're urgently hiring an experienced HVAC Service Specialist to join our team in Tempe, AZ. With competitive pay, a generous sign-on bonus, and comprehensive benefits, this opportunity is not to be missed!About Us:Join our leading HVAC service provider...


  • Phoenix, United States Ferrellgas Full time

    Overview: Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are...


  • Phoenix, United States The Charles Schwab Corporation Full time

    Retirement Distributions Operations is the primary service and operations arm for Investor Services and Advisor Services. Retirement Distributions provides expertise on complex product and service questions for IRAs and Qualified Retirement Plans. We Retirement, Specialist, Team Manager, Operations, Service, Business Partner, Retail


  • Phoenix, United States Knight Transportation, Inc. Full time

    Work with the Industry Leader! As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with Customer Service Specialist, Customer Service, Payroll, Specialist, Transportation, Retail


  • Phoenix, United States DMC Mining Services Full time

    Description DMC Mining Services is a leading provider of mining services and solutions. As one of North America’s premier underground contractors for over 38 years, our comprehensive list of mining services ranges from shaft sinking and raise boring to full mine development and operation. With one of the lowest incident / accident frequency rates in...


  • Phoenix, United States Saint-Gobain S.A. Full time

    Job Goals : Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive, friendly manner that ensures high customer retention. Input phone/fax orders and relative dat Customer Service Specialist, Customer Service, Specialist, Manufacturing, Retail, Insurance


  • Phoenix, United States Upgrade, Inc. Full time

    :As an Auto Servicing Specialist, you will engage with our customers by phone and email providing the best in class service related to current status of accounts, payments and other concerns. You will be encouraged to collaborate with management and team members to accurately and efficiently assist our customers.Pay: $22.00/ hourWhat You’ll Do: Interact...


  • Phoenix, United States Uber Full time

    **About the Role*** We're looking for a Senior Quality Specialist to join the Service Quality Team to lead projects, develop processes, and provide support to our partners across the world. The Service Quality Specialist role requires strong attention to detail, a passion for process improvement, and the ability to run projects from start to finish. **What...


  • Phoenix, United States U-Haul International, Inc Full time

    And Duties below. As part of a close-knit team, the person in this position will interact closely with other team members, colleagues in other departments, and external insurance agencies in order to provide ensure timely and accurate service to the Licensing Specialist, Agent, Specialist, Retail, Insurance, Healthcare, Program


  • Phoenix, United States Sevita Full time

    **Explore Numerous Nearby Locations for Your Convenience!** **DISCOVER CAREERS, WELL LIVED. **Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you’ll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you...


  • Phoenix, United States OneCommunity Full time

    Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you will be the go-to contact for our business enterprise-level customers. You will be answering questions regarding invoices, installations, an Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you...


  • Phoenix, United States tapwage Full time

    Explore Numerous Nearby Locations for Your Convenience! DISCOVER CAREERS, WELL LIVED. Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you’ll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you make...


  • Phoenix, United States Epiq Systems, Inc. Full time

    It's fun to work at a company where people truly believe in what they are doing! **Job Description**: A Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. This position is located at an Epiq facility or a client office. RESPONSIBILITIES - Prepare and edit complex...