Bilingual Donor Support Coordinator I

3 weeks ago

Tempe, United States Donor Network of Arizona (DNA) Full time

We are looking for dedicated individuals, excited to be a part of our culture Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness.

**We Offer**:
***
Competitive Salary ($24.10 - $27.72)
Organizational Incentive Program Annually, up to 10% (7% at target)
Very Generous Medical, Dental & Vision Insurance
Paid Life Insurance and LTD Insurance
Voluntary Life Insurance options
403b employer match and profit sharing
Generous Tuition Assistance Program
Employee Assistance Program Employee Wellness Program

**About the Donor Support Coordinator I**:
The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel, and technicians; donor case management, customer service, adherence to policy, bulletins, and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.

This is a 24/7 operation with 12 hour shifts (7pm-7am).
Night, evening, and weekend shift differential from $2.24-$6.25 per hour.
Extensive training, coaching and development leading to competency certification as required to perform job duties.
Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and social history for the purposes of transplantation.
Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.

**Requirements**:
MUST be bilingual

Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.

Bachelor's Degree or higher preferred, or equivalent experience
Excellent verbal and written communication skills
Basic computer literacy with a minimum typing speed of 25 wpm
Definitive Team Player
Knowledge, work, and life experience to connect with families in a meaningful way
Must demonstrate and draw from experiences, this is not an entry level position
Scribe experience a plus

**Donor Network of Arizona is a drug-free workplace.

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